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Join thousands of our satisfied customers using LiveAgent. Create better customer experience thanks to the omnichannel solution.

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  • It’s a pleasure to have a great portal that improves our customer service.

  • LiveAgent empowers our agents to provide better, faster, and more accurate support.

  • LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

  • We have been using LiveAgent since August and we are really satisfied with it.

  • Since we are using LiveAgent our response time improved by 60%.

  • Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

  • I have to say, I have never experienced such a professional customer approach.

  • We find LiveAgent to be the best live chat solution by far.

  • We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

  • With LiveAgent we’re able to give our customers support wherever they are.

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Use LiveAgent for...

LiveAgent adapts to your company size and industry. We’ve been helping organizations of all sizes and types.

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Business Solutions

Start-ups & SMBs
Enterprise
Government
Edu & NGO
…and others

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Industry Solutions

Ecommerce & Services
Travel & Hotels
Marketing & Telco
Entertainment
…and others

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  • Partly testimonial

    Partly

    It’s a pleasure to have a great portal that improves our customer service.

  • HostingAdvice testimonial

    HostingAdvice.com

    LiveAgent empowers our agents to provide better, faster, and more accurate support.

  • Covomo testimonial

    Covomo

    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

  • Hewo testimonial

    HEWO

    We have been using LiveAgent since August and we are really satisfied with it.

  • Webmaster deals testimonial

    WebMaster Deals

    Since we are using LiveAgent our response time improved by 60%.

  • xperience testimonial

    XperienceHR

    Our paid customer conversion rate went up 325% the first month we’ve set up and actively started using LiveAgent.

  • Tazargroup testimonial

    TAZAR Group

    I have to say, I have never experienced such a professional customer approach.

  • Workplace depot testimonial

    The Workplace Depot

    We find LiveAgent to be the best live chat solution by far.

  • Csiproducts testimonial

    CSI Products

    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

  • Luckybike testimonial

    Lucky Bike

    With LiveAgent we’re able to give our customers support wherever they are.

  • Projure testimonial

    Projure

    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

  • Websignal testimonial

    Websignal

    I’m sure we would spend 90% of our day sorting through emails if we didn’t have LiveAgent.

  • All British Casino testimonial

    All British Casino

    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

  • Norske Automater testimonial

    Norske Automaten

    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

  • Studyportals testimonial

    Study Portals

    We like it because it is easy to use and offers great functionality, such as useful reporting features.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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Videos - Success Story Ll Europe

Videos - Success Story Ll Europe

L&L Europe's customer service manager stresses the importance of localizing online casinos and providing good customer support. They use LiveAgent as a help desk tool to collect customer information and queries. The platform's functionalities help improve response time and track agent performance. Despite an 800% increase in the amount of chats handled, LiveAgent's flexibility has helped L&L Europe throughout its growth.

Videos - Liveagent Product Tour

Videos - Liveagent Product Tour

LiveAgent Help is a software solution that streamlines messages from different platforms into a single inbox for improved workflow efficiency and customer satisfaction. It offers a native live chat for customer engagement and monitoring of website behavior to convert visitors into paying customers. LiveAgent Help also provides a virtual call center with advanced features such as attended call transfers, unlimited call recordings, and IVR. A customer portal can also be built and customized with a knowledge base and community forums. The platform has been trusted by companies such as NASCAR and Forbes and offers a free trial.

As banking industry is moving to the digital world it is necessary to fulfill the needs of the customers also there. LiveAgent can help you with that.

Helpdesk software for Banking industry

LiveAgent is a help desk software recommended for banking and insurance industries. It offers a 14-day free trial with no setup fee and 24/7 customer service. The software can increase advocacy, improve response times and reduce ticket volume. It contains a knowledge base and automated ticket routing. LiveAgent also invests in providing customers with class-leading help desk.

Take care of your billing, invoices, payment authorization and much more with billing tools and integrations for LiveAgent.

Billing management

LiveAgent is a highly rated help desk software for SMB in 2023 with over 130 features and 200+ integrations. It offers a free 14-day trial and provides multiple support options. Clockify, a web time tracker and timesheet app, can be seamlessly integrated with the LiveAgent system. Additionally, ProjectManager.com offers integration for managing agents, departments, and creating new tasks/projects/timesheets. LiveAgent is also positioned as the best alternative to Olark for those looking for more than just live chat. Contact and support information is available, and LiveAgent can improve customer relationships and communication without draining your budget.

Every successful company started somewhere. Check out our history and learn more about our company’s mission, vision, and values.

About LiveAgent

LiveAgent is a customer support tool with live chat, ticketing, and help desk capabilities. It was created in 2004 by Viktor and Andrej, who realized the need for efficient communication with customers. Today, LiveAgent serves over 150 million users and over 40,000 businesses worldwide. The company is dedicated to creating affordable, functional, and helpful software, with a vision to put customer support at the heart of every business. The website also offers sales contacts and a free trial.

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