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  • It’s a pleasure to have a great portal that improves our customer service.

  • LiveAgent empowers our agents to provide better, faster, and more accurate support.

  • LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

  • We have been using LiveAgent since August and we are really satisfied with it.

  • Since we are using LiveAgent our response time improved by 60%.

  • Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

  • I have to say, I have never experienced such a professional customer approach.

  • We find LiveAgent to be the best live chat solution by far.

  • We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

  • With LiveAgent we’re able to give our customers support wherever they are.

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Use LiveAgent for...

LiveAgent adapts to your company size and industry. We’ve been helping organizations of all sizes and types.

Give a try for free. Setup takes less then 5 minutes.

Business Solutions

Start-ups & SMBs
Enterprise
Government
Edu & NGO
…and others

Industry Solutions

Ecommerce & Services
Travel & Hotels
Marketing & Telco
Entertainment
…and others

  • Partly testimonial

    Partly

    It’s a pleasure to have a great portal that improves our customer service.

  • HostingAdvice testimonial

    HostingAdvice.com

    LiveAgent empowers our agents to provide better, faster, and more accurate support.

  • Covomo testimonial

    Covomo

    LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

  • Hewo testimonial

    HEWO

    We have been using LiveAgent since August and we are really satisfied with it.

  • Webmaster deals testimonial

    WebMaster Deals

    Since we are using LiveAgent our response time improved by 60%.

  • xperience testimonial

    XperienceHR

    Our paid customer conversion rate went up 325% the first month we’ve set up and actively started using LiveAgent.

  • Tazargroup testimonial

    TAZAR Group

    I have to say, I have never experienced such a professional customer approach.

  • Workplace depot testimonial

    The Workplace Depot

    We find LiveAgent to be the best live chat solution by far.

  • Csiproducts testimonial

    CSI Products

    We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

  • Luckybike testimonial

    Lucky Bike

    With LiveAgent we’re able to give our customers support wherever they are.

  • Projure testimonial

    Projure

    I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

  • Websignal testimonial

    Websignal

    I’m sure we would spend 90% of our day sorting through emails if we didn’t have LiveAgent.

  • All British Casino testimonial

    All British Casino

    With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

  • Norske Automater testimonial

    Norske Automaten

    LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

  • Studyportals testimonial

    Study Portals

    We like it because it is easy to use and offers great functionality, such as useful reporting features.

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!

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Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.

Provide excellent customer service.

LiveAgent offers a customer care solution with 130+ ticketing features, 200+ integrations, and excellent customer service across all channels.

Improve customer service by having a strategy, tracking key performance indicators, gathering feedback, and prioritizing customer relationships.

5 Tips for Providing Better Customer Service

Improve customer service by having a strategy, tracking key performance indicators, gathering feedback, and prioritizing customer relationships.

Videos - Liveagent Helpdesk Software Live Chat

LiveAgent Helpdesk Software & Live chat

Videos - Liveagent Helpdesk Software Live Chat

Looking for a chatbot tool for your company? Join us for a detailed Dialogflow chatbot review to see if it’s a tool for your needs.

Dialogflow chatbot review

LiveAgent is a customer service software that offers AI solutions and emphasizes the importance of omnichannel customer service for increased ROI and brand visibility. It provides customizable call flows and supports various communication channels.

We are always working on improvement. Have a look at new updates, features and fixed coming with LiveAgent update 5.23.

What’s new in LiveAgent 5.23?

LiveAgent 5.23 brings updates like PipeDrive integration, agent stats reports, desktop mode for chat invitations, and fixes for various issues.

Provide customers with easy access to information 24/7, quick access to live chat, meet their expectations, let them gain deeper insights, and gather feedback.

Why your business needs a customer portal

A customer portal allows clients to access information about their interactions with a business, enables peer-to-peer support, gives access to help resources, and keeps everything in one place. It provides easy access to information, empowers customers to solve their own issues, and offers quick access to live chat. Implementing a customer portal can benefit both customers and businesses, improving customer satisfaction and support efficiency.

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