What is White theme?
The White theme is the name for one of LiveAgent’s agent panel themes. Its ancestor is the original grey theme, which was used to develop a new, white alternative. The design of the white theme is cleaner, however, some customers still prefer using the grey theme. Currently, all new LiveAgent accounts are set with the White theme by default, however, you can change the default theme in Configurations.
Also, Agents can set a theme that they prefer.
Frequently asked questions
How can I change the theme in LiveAgent?
The LiveAgent panel theme can be changed in Configurations. All brand new accounts are set with the white theme defaultly, but you can easily change it.
What are the differences between themes in LiveAgent?
You can choose from three predefined themes: classic, minimalist and montana. You can add your own logo, titles, tracking codes, header and footer, as well as customize buttons, colors.
Using the White theme in LiveAgent provides a clean and professional look, enhancing the customer experience. Consider changing the default theme in Configurations.
How to use live events to enhance customer service
Live events are crucial for brands as they allow them to connect with their audience and experiment with alternative forms of retail. They provide an opportunity to research what consumers want and tailor output based on first-hand evidence and complaints. Customer service has changed, and effective customer service involves more than processing orders with a smile. The key to success at live events is preparation. Brands should know their products and have marketing materials, exclusive offers, and discount codes to hand. They should also use social media to test new deals before offering them at live events. While live events have many benefits, brands need to be prepared to become customer-facing businesses for the day, or risk harming their reputation.
Videos - How To Install Liveagent Magento Extension
This text provides information on LiveAgent, an e-commerce software, and its integration with Magento 2. Users can integrate Magento 2 with LiveAgent by activating the plugin through the configuration settings. The text also includes sales contacts, socials, and a newsletter subscription. It also outlines the various support channels available for Magento's customer support team. Additionally, the text mentions the partnership between Magenta and LiveAgent for easy VoIP integration, which is free. Magenta offers improved CX, cost-efficiency, and high reliability. LiveAgent offers a 14-day free trial where you can test the free Magenta integration.
Elegant Themes Help Desk Contacts