Triggers are used to activate automation in LiveAgent. Most often, they prompt Rules or Time Rules to start.
Triggers are used to activate automation in LiveAgent. It causes a certain process to start happening on the system.
Triggers are worth using because they allow you to automate repetitive actions that don't have to be performed by agents, but happen automatically.
In LiveAgent you can use triggers to configure the rules to take effect. Thanks to this, when the right conditions are met, the processes happen automatically.
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