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Triggers

What are triggers?

Triggers are used to activate automation in LiveAgent. Most often, they prompt Rules or Time Rules to start.

See Rules to learn more about automation.

Triggers

FAQ

What are triggers?

Triggers are used to activate automation in LiveAgent. I cause some process to start happening on the system. 

 

Is it worth using triggers?

Triggers are worth using because they allow you to automate repetitive actions that don't have to be performed by agents, but happen automatically.

 

Can you set up triggers in LiveAgent?

In LiveAgent you can triggers to configure the rules to take effect. Thanks to this, when the right conditions are met, the processes happen automatically.

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