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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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Support portal

What is a support portal?

The customer support portal stores your knowledge base articles, forum posts and feedbacks from your customers. It supports your customers even when your agents are not online. The look & feel can be fully customized to match your business.

Learn more about Support Portal in LiveAgent.

FAQ

What does a support portal mean?

The Support Portal is a self-service online customer support tool. Customers can use it to get help quickly. Support portals allow customers to easily and automatically find information.

 

Do you need a support portal in your company?

If you want top-notch customer service in your business, you should provide your customers with access to a support portal. The ability to find help without the need to contact support is extremely important and appreciated by customers.

 

Does LiveAgent enable you to create a support portal?

LiveAgent allows you to create a single support portal. If you want to create more than one, you can create another by clicking the "create customer portal" button. Additional knowledge base costs $ 19 / month.

 

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