Subdomain is a domain that is a part of a larger domain called the root domain. Because LiveAgent is a cloud based application, every customer LiveAgent account has to have their own specific subdomain. In practice it means that all accounts are installed as subdomains of the root domain www.ladesk.com.
The final subdomain looks like this: youraccount.ladesk.com
If you don’t like your current domain, you can always ask our support to move your account to a different, available one. You can also park your LiveAgent account on your own domain.
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We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.