Single sign-on

What is a single sign-on?

By utilizing Single Sign-On (SSO), you can use one set of credentials to log into two or more applications. It works just like your Google account where with the same login credentials, you can access your emails, calendar, drive and the other apps.

Single Sign-on is a useful element as it brings better user experience and convenience. In LiveAgent, customers can utilize SSO with other PHP based web applications like WordPress or Magento.

For example in WordPress, after the administrator of WordPress logs in, he/she can access LiveAgent Agent panel directly from their admin menu.

Frequently asked questions

What is a single sign-on?

Single sign-on is a service that allows for session and user authentication. Allows a user to use a single set of login credentials (name and password) to access multiple applications. 

Is single sign-on secure?

Single sign-on reduces the chance of a hacker attack. The user only logs in once a day and uses one set of credentials for this. This improves security in the organization. If they need a separate password and name for each application, it's less secure.

Does LiveAgent provide a single sign-on option?

LiveAgent has a single sign-on option with other PHP based applications such as WordPress or Magento.

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