What is a Single Sign-On?
By utilizing Single Sign-On, you can use one set of credentials to log into two or more applications. It works just like your Google account where with the same login credentials, you can access your emails, calendar, drive and the other apps.
Single Sign-on is a useful element as it brings better user experience and convenience. In LiveAgent, customers can utilize SSO with other PHP based web applications like WordPress or Magento.
For example in WordPress, after the administrator of WordPress logs in, she can access LiveAgent Agent panel directly from their admin menu.