Personalized email replies

What are personalized email replies?

If you want to have your name shown in an email address, you can configure this by using personalized email replies. This feature allows you to modify the email address to suit your needs. So instead of having a company or department name shown, the email receiver will see your real name.

Personalized email replies are usually used in contact with end-users to make the communication feel more friendly. When the customers can see your actual name instead of just your position it has a positive impact on their trust in you.