Every account has an account owner who covers a role of an administrator and manages the account. The ownership of an account can be changed if necessary, but there can be always just a single owner at a time.
The account owner has permission to perform more actions than a regular administrator. These actions include invoicing and payment options.
An owner is the person who acts as an administrator and manages the account in the customer support software. They have a number of rights that allow them to supervise and support the work of agents.
The owner is authorized to perform all actions in the system. It has more than a regular administrator. These can be activities such as invoicing or a payment option.
In LiveAgent, however, only one person can act as the owner at a time. If there is a need to change the owner, it can be changed.
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