Online tech support

What is an Online tech support

Online tech support is an assistance provided to customers online - over the Internet. Online technical support offers a resolution on customers technical problems and issues with electronic devices or software.

It is an interaction between customer representative and customers. Online tech support can be delivered through different channels, such as email, phone call or live chat. Customer representatives have to have a great knowledge about technical characteristics of products or services.

Help Desk Software & Live Chat