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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Notifications

What are notifications?

Set up notifications to stay aware of what is happening with your business. Notifications send you a short update message every time some important action has been performed.

Learn more about Notifications in LiveAgent.

Notifications

FAQ

What are notifications?

Notifications are a signal that means that you have been assigned a specific task, have received a message, have been tagged or other action has been taken in relation to you or is indirectly related to you.

 

What is the purpose of notifications?

The main purpose of notifications is to inform you that a specific change has occurred. It can refer directly to the agent and mark an incoming message or a flag in a specific thread, but it can also inform about application crashes, presentation of new functions.

 

How can you manage notifications in LiveAgent?

You can manage LiveAgent notifications directly in the LiveAgent dashboard in the Configuration section. Depending on what the notification concerns, you can set them up accordingly. If you use LiveAgent integration with Slack, notifications can be sent directly to your Slack account.

 

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