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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.


What is an ITIL

ITIL, also known as Information Technology Infrastructure Library, is a collection of guidelines and best practices for planning, delivering IT service management (ITSM). It includes processes, tasks, information that can be used to create integration with company’s strategy and to deliver big value. It helps companies and businesses manage risks, build a strong customer relationships, improve efficiency, improve competitive advantage, reduce costs and much more. It is also used to measure the improvement.


What does ITIL stand for?

ITIL, or Information Technology Infrastructure Library, is a set of detailed IT service management practices that focuses on aligning IT services with business needs. ITIL describes processes and procedures that are not specific to an organization or technology, but can be used by the organization to implement its strategy, provide value, and maintain a minimum level of competence.


What are the 5 stages of ITIL?

The 5 stages of ITIL is a service strategy, service design, service change, service operation and continual service improvement. The strategy aims to make a decision about the customer service strategy. The project aims to design new IT services. Change is the creation and implementation of IT services. Operation is about ensuring the effective and efficient provision of IT services. On the other hand, continuous improvement of services is the use of quality management methods to learn from previous successes and failures.


What is ITIL used for?

ITIL can bring benefits to any organization that provides users with an IT service or product. It is used primarily in various types of companies, by authorities, universities and non-governmental organizations. ITIL is not a standard, but a set of best practices, which can help reduce costs by optimizing the use of resources, better service delivery and customer satisfaction, as well as a stronger match between IT and business groups.


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