HTML stands for Hypertext Markup Language. It is the best known markup language standardly used to create web pages or web applications.
HTML documents are sent from web or local server and processed by web browsers, which translate the HTML into multimedia web pages.
HTML, or Hypertext Markup Language, allows the user to create and organize sections, paragraphs, headings, links, and block quotes for web pages and applications. It is not a programming language, but will allow you to format documents on the web. It uses simple code structures.
The basis of HTML is based on sets of elements (tags) that can be called components of web pages. Most elements have openings and closures that use the appropriate tag like: <tag> element </tag>. Main pages, information about pages, and contact pages are usually based on HTML.
In LiveAgent you have access to a WYSIWYG editor that allows you to enter and format content also in HTML. Thanks to this, you can easily edit and style the content of your e-mails, create templates and format the knowledge base. There you can bold text, create numbered lists, add images, paste tables, or embed links.
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