Customer satisfaction is an intensity or degree of satisfaction made by products, services or customer care. It is a situation when the customer is pleased with a company. Customer satisfaction reflects whether customer’s expectations have been met or not.
When a company raises the customer satisfaction, it may reduce costs and raise sales. Happy customer often recommends the company to his friends, family or colleagues and it brings new potential customers. Company can raise the satisfaction by providing quality products, services and customer support, by prices or by good atmosphere of store. But there are also many other ways.Back to Glossary
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.