Contact center software is a technology that sends customer contacts across various channels (e.g. email, phone, live chat, social media and more) to customer service representatives. It raises the efficiency and productivity of a contact center.
Contact center is a part of an organization that focuses on interactions with customers. Contact center also provides reports of a key metrics. Users are able to set up some rules to make it easier for agents that handle specific types of queries and problems.Back to Glossary
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.