Get in touch with customer through chat. It is easy way to help customers with their queries and issues. Chats and conversations are transformed into tickets. They record and archive communication between customers and company on the one place. Then you can quickly find all history of communications in your LiveAgent. It is stored without any restrictions. Ticket can be located by their ID – ticket reference number.
Learn more about Ticketing in LiveAgent.
Chats, conversations, e-mails and other communication channels are turned into tickets, thanks to which they are recorded and it is possible to archive communication between the client and the company. Ticket is a communication thread between the customer and customer service.
LiveAgent automatically sorts company communication into tickets. Each ticket has its own unique number, thanks to which it can be found quickly. If it comes for the first time, it is marked by the system as "new".
LiveAgent tickets can be found under Ticket Filters. You also have them sorted by appropriate filters. This makes it easier to work on tickets.
Be the first to receive exclusive offers and the latest news on our products and services directly in your inbox.
We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.