Chat Ticketing

What is a Chat ticketing?

Get in touch with customer through chat. It is easy way to help customers with their queries and issues. Chats and conversations are transformed into tickets. They record and archive communication between customers and company on the one place. Then you can quickly find all history of communications in your LiveAgent. It is stored without any restrictions. Ticket can be located by their ID - ticket reference number.

Learn more about Ticketing in LiveAgent.