If administrators sign in to LiveAgent as a specific end user, it can be called as assuming a user. So it also gives some abilities to the administrator, e.g. seeing another user’s view. Administrators take control of other users and they are able to look into the personal account settings of these users. It helps with troubleshooting issues and more. It is so easy to sign in as an user in a LiveAgent.
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We appreciate your recent sign up for a LiveAgent.
A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.