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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

Assignee stations

What are assignee stations?

Assignee is the agent who is assigned to a ticket. Number of different customer representatives who have been assigned to a ticket is also called as Assignee stations. A station can be also a primary assignment.


What does the term assignee stations mean?

Assignee stations stands for the number of agents that have been assigned to a given ticket. The station itself can also be the main task.

How to access assignees’ stations in LiveAgent?

If you have assigned stations in LiveAgent, it means that you already have access to them. They can be managed from the agent’s panel.

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