What is AJAX?
Watch the AJAX explanation video
Frequently Asked Questions
What is AJAX?
What benefits AJAX brings?
The benefits that AJAX brings are: increasing the usability and ergonomics of internet applications, reducing the number of screens and steps required to obtain the desired effect, downloading only the necessary data, lack of need to refresh the entire page, providing a faster interface.
How to access information on base agent in LiveAgent?
Thanks to AJAX, among other things, customer support services can work efficiently and dynamically. The website does not waste time loading completely, and only the elements that require it are updated.
AJAX is a powerful technology that enhances customer experience by enabling dynamic updates without page reloads. Its integration in contact centers can provide seamless and efficient customer support.
Customers expect self-service portals for customer service, with 90% desiring an online portal. LiveAgent offers live support through chat.
LiveAgent offers customer service software solutions with various features for complaint management, email management, and help desk support. They provide a 14-day free trial and emphasize customer support with multiple contact channels. The software is highly recommended for customer support due to its affordability and excellent features.
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Customers expect self-service portals for customer service, with 90% of consumers desiring an online portal. However, only 10% of customers fully utilize these portals. Knowledge bases and customer portals attract significantly more visitors compared to other support methods. Overall, businesses need to provide comprehensive online resources to meet customer expectations.