"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "

Need a Crisp alternative?
Discover why LiveAgent is the best Crisp alternative on the market.
Fed up with your help desk software?
At LiveAgent, we understand that with great software comes great customer service. That's why we created a fully-featured help-desk software which will boost your customer service team's productivity, increase customer satisfaction, and save you money all at the same time.
Try it for free
Connect with your customers on all channels
LiveAgent streamlines multiple customer service channels into one piece of software

Crisp vs LiveAgent at a glance
See a detailed comparison of Crisp vs LiveAgent features.
LiveAgent | Crisp | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
3 reasons why companies switch to LiveAgent
Find out how LiveAgent stands out from other alternatives
- Improved satisfaction
LiveAgent increases customer satisfaction & improves conversion rates.
- Increased productivity
Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.
- Full of useful features
With more than 175 help desk features, providing support will be a piece of cake.
Powerful Crisp alternative
Getting the best value for your money is crucial when you're looking for a great help desk software. Crisp offers three different core packages. LiveAgent offers 4 competitively priced core packages as well as add-on features such as social media integrations. If you're looking for a fully-featured Crisp alternative, consider LiveAgent. We've got a hybrid ticket stream, unified omni-channel inbox, reporting and analysis features, automation, gamification and much more!
Fastest chat widget
If you’re looking for a Crisp alternative and speed is a metric that’s important to you, LiveAgent might be what you’re looking for. LiveAgent boasts the fastest chat widget on the market — it displays in just 2.5 seconds.
A fast chat widget is the way to go if you want to effectively convert a website visitor into a customer. According to an eMarketer report, 35% of website visitors made an online purchase after using live chat.
We're multilingual
Our software is multilingual. LiveAgent is available in 43 different language translations (some partial) and supports language adaptable widgets. Don't let foreign languages create a barrier between you and your customers. We've got you covered.
Why settle for less?
LiveAgent is the most reviewed and #1 rated help desk software for SMB. That's why it's a great alternative to Crisp. LiveAgent saves you time and money, so you can focus on what's important — building meaningful relationships with your customers.
Testimonials
Get LiveAgent and join 7000 happy clients
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"We find LiveAgent to be the best live chat solution by far. "
"We find LiveAgent to be the best live chat solution by far. "
"We find LiveAgent to be the best live chat solution by far. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"I have to say, I have never experienced such a professional customer approach. "
"Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider. "
"It's a cost-effective solution that can help you with a large amount of support requests via different channels. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
