| Feature | LiveAgent | Chaport |
|---|---|---|
| Ticketing | ✅Yes | ✅Yes |
| Live Chat | ✅Yes | ✅Yes |
| Call Center | ✅Yes | ❌No |
| Self-Service | ✅Yes | ❌No |
| ✅Yes | ✅Yes | |
| ✅Yes | ❌No | |
| ✅Yes | ❌No | |
| Viber | ✅Yes | ✅Yes |
| ✅Yes | ❌No | |
| Knowledge Base | ✅Yes | ❌No |
| Customer Forum | ✅Yes | ❌No |
| Automation and Rules | ✅Yes | ❌No |
| API | ✅Yes | ✅Yes |
| Interactive Voice Response (IVR) | ✅Yes | ❌No |
| Video Calls | ✅Yes | ❌No |
| Unlimited History | ✅Yes | ✅Yes |
| Unlimited Websites | ✅Yes | ✅Yes |
| Unlimited Chat Buttons | ✅Yes | ✅Yes |
| Unlimited Tickets/Mails | ✅Yes | ✅Yes |
| Unlimited Call Recording | ✅Yes | ❌No |
| Unlimited 24/7 Support | ✅Yes | ❌No |
Let us know if you’re interested in Chaport migration plugin and we’ll do our best to add it to LiveAgent.
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
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