"I have to say, I have never experienced such a professional customer approach. "
Say goodbye to slow, subpar software
Switch to LiveAgent & migrate your data from Channels today.
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Migrating from Channels to LiveAgent?
Migrate to LiveAgent and experience a great help desk ticketing system that can support email, live chat, call center, customer portal, knowledge base, and social media for a fair price. Migrate to LiveAgent today or start your free trial to try it out.
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Channels vs LiveAgent Comparison
| Feature | LiveAgent | Channels |
|---|---|---|
| Ticketing | ✅ Yes | ❌ No |
| Live Chat | ✅ Yes | ❌ No |
| Call Center | ✅ Yes | ✅ Yes |
| Self-Service | ✅ Yes | ❌ No |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| ✅ Yes | ❌ No | |
| Viber | ✅ Yes | ❌ No |
| ✅ Yes | ✅ Yes | |
| Knowledge Base | ✅ Yes | ❌ No |
| Customer Forum | ✅ Yes | ❌ No |
| Automation and Rules | ✅ Yes | ✅ Yes |
| API | ✅ Yes | ✅ Yes |
| Interactive Voice Response (IVR) | ✅ Yes | ✅ Yes |
| Video Calls | ✅ Yes | ❌ No |
| Unlimited History | ✅ Yes | ❌ No |
| Unlimited Websites | ✅ Yes | ❌ No |
| Unlimited Chat Buttons | ✅ Yes | ❌ No |
| Unlimited Tickets/Mails | ✅ Yes | ❌ No |
| Unlimited Call Recording | ✅ Yes | ❌ No |
| Unlimited 24/7 Support | ✅ Yes | ✅ Yes |
Transfer your data to LiveAgent today
Export your data into a solution that can handle any customer request. LiveAgent is fully-featured and supports all important communication channels. We also offer a large number of integrations and 24/7 customer support for every customer.
Would you like to migrate on your own?
We currently don't have a migration plugin available for Channels. If you're interested send us a message and we'll add it to our task list.
What kind of data can I migrate from Channels?
- People
Migrate agents, admins, end users and customers with ease.
- Tags
Migrate all your department and ticket tags.
- Tickets
Migrate tickets, attachments, user fields, and ticket fields.
Ready to migrate from Channels to LiveAgent?
Have a look at some perks you get when you make a switch to LiveAgent
Outstanding customer service
24/7 support from our agents. We're there whenever you need us.
Ultimate help desk solution
Useful tools, more than 175 features and over 40 integrations. We have everything you need.
Increase savings and ROI
Get LiveAgent free forever or choose one of our three paid plans.
Choose your language
Choose one of 43 different translations. LiveAgent supports language adaptable widgets too.
Migrate your data from Channels today
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Small business
Affordable ticketing platform for smaller support teams
AI UNLOCKED
$15
per agent/month billed annuallyMedium business
A versatile and balanced plan for full-scale customer support
AI UNLOCKED
$29
per agent/month billed annuallyMOST POPULAR
Large business
An all-inclusive plan with all features and capabilities
AI UNLOCKED
$49
per agent/month billed annuallyTestimonials
What our existing customers say about us
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We find LiveAgent to be the best live chat solution by far. "
"We find LiveAgent to be the best live chat solution by far. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We find LiveAgent to be the best live chat solution by far. "
"Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like to offer our customers the best support experience. That's why we chose LiveAgent. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
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