"The support team always responded promptly with quick to implement solutions. "
Looking for a Channels alternative?
Discover why LiveAgent is the best Channels alternative on the market.
No setup fee
24/7 Customer service
No credit card required
Cancel any time
Fed up with your help desk software?
Give your customer support desk more than just a call center with LiveAgent. Connect with your customers via email, live chat, social media and provide them information with our knowledge base. Switching is simple and pricing is affordable.
Try it for free
Connect with your customers on all channels
LiveAgent streamlines multiple customer service channels into one piece of software
Channels vs LiveAgent at a glance
See a detailed comparison of Channels vs LiveAgent features.
LiveAgent | Channels | |
|---|---|---|
| Feature | ||
| Ticketing | ||
| Live Chat | ||
| Call Center | ||
| Self-Service | ||
| Viber | ||
| Knowledge Base | ||
| Customer Forum | ||
| Automation and Rules | ||
| API | ||
| Interactive Voice Response (IVR) | ||
| Video Calls | ||
| Unlimited History | ||
| Unlimited Websites | ||
| Unlimited Chat Buttons | ||
| Unlimited Tickets/Mails | ||
| Unlimited Call Recording | ||
| Unlimited 24/7 Support | ||
We have got something for everyone
Every business deserves better customer service
- Call center support
Besides many other features, LiveAgent also supports call center integration. It's quick and easy to set up!
- Rich on features
Over 175+ features to make your work flow easier and more enjoyable.
- Affordable pricing
LiveAgent packs a punch for a reasonable price. Choose one from our three paid plans or pick out separate features to customize your help desk.
Powerful Channels alternative
Go beyond phone calls with LiveAgent and provide your customers with multiple means of communication. Email, live chat, social media like Facebook, Twitter and Instagram, call center and knowledge base are the tools you need to enrich your help desk and give your customers more convenience.
All of this is for a reasonable price, so you won’t overpay. LiveAgent offers three great pricing plans which won’t ruin your budget.
The fastest live chat widget
LiveAgent has the fastest live chat widget available on the market, with chat displayed speeds at 2.5 seconds. You can’t get anything faster than that. A fast chat widget allows your customers to reach you quickly straight from your website.
Turn your website visitors into paying customers and increase the engagement.
Reliable call center
Besides other means of communication, you can still provide your customers with phone support. The setup is done and ready within minutes and you can connect via browser, phone or any other equipment your prefer.
There is no need for 3rd party providers, LiveAgent takes care of everything for you.
Ready to improve your service?
Get more and give more! Have a look at our great pricing plans and decide for yourself.
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Stay closer to your customers and help them faster with LiveAgent.
Testimonials
Get LiveAgent and join 7000 happy clients
"The support team always responded promptly with quick to implement solutions. "
"The support team always responded promptly with quick to implement solutions. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"We love LiveAgent - it makes supporting our customers easy. "
"We love LiveAgent - it makes supporting our customers easy. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity. "
"I have to say, I have never experienced such a professional customer approach. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"LiveAgent empowers our agents to provide better, faster, and more accurate support. "
"It helps us categorize the nature of the tickets and statistically track what our clients need most. "
"We love LiveAgent - it makes supporting our customers easy. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"I have to say, I have never experienced such a professional customer approach. "
"I have to say, I have never experienced such a professional customer approach. "
"We like it because it is easy to use and offers great functionality, such as useful reporting features. "
"LiveAgent sped up our communication with our customers and gave us an option to chat with them as well. "
"From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress. "
The leader in Help desk software
Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
You will be in Good Hands!
Join our community of happy clients and provide excellent customer support with LiveAgent.
