Looking for a Carrot alternative?

Are you looking for a different customer support and communication software?

LiveAgent is the ultimate help desk solution for your business. Provide support and communicate via a large number of channels like email, live chat or even Instagram. Switching to LiveAgent is easy and fast.

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Powerful Carrot alternative

Get more for your business. LiveAgent is a great communication tool that supports email, social media, knowledge base, live chat and call center. With over 175+ features and more than 40 integrations your business will have everything it needs to provide support.

All of that comes with a price tag that won’t scare you off.

Better customer care

Customer care is an important part of any successful business and therefore should not be neglected. By using special software focused on providing a better solution for customer care, you can increase your customer satisfaction and ROI.

Keep them happy with the right software.

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4 reasons why companies switch to LiveAgent

Increased customer satisfaction and loyalty

Improved satisfaction

LiveAgent increases customer satisfaction & improves conversion rates.

Growing trend of increased productivity

Increased productivity

Decrease the work time of your agents and solve more customer queries thanks to our universal inbox.

Feature rich solution

Rich on features

Over 175 + features to make your work flow easier and more enjoyable.

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Fastest live chat

Our Live Chat widget is the fastest on the market, with chat displayed speeds at 2.5 seconds.

Do more customer support for less money

Get more for a fair price

Providing your business with a great customer support and communication software doesn’t mean you will ruin your budget. LiveAgent offers you three great paid plans that are packed with tools, features and integrations to help you provide better support.

See our pricing plans and find out more.

Looking for a better helpdesk software?

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2020. Stay closer to your customers and help them faster with LiveAgent.

Ready to switch to LiveAgent

See why companies made a switch to LiveAgent

“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert

I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik

“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron

“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam

“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad

“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga

“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal

“I have used many other help desk system before such as LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com, and etc. LiveAgent has beaten them in every way due to its pricing, features, customer support, and mobile features.” Harrison

You Will Be in Good Hands!​

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? You guessed right… LiveAgent!

Try it now for free No Credit Card Required

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