Unlimited minutes. Unlimited customer love. We’re that type of call center software.​

LiveAgent’s virtual call center brings you closer to customers in all the right ways — phone, chat, email, self-service and social media. All this goodness in just one tool.

 

Mobile help desk application

Trusted by over 35,000 companies including

logo clients forbes
logo clients airbus
slido green
logo clients nascar
logo clients lyreco
logo clients usc

Call me, maybe definitely.

Or write, or chat, or post, because with LiveAgent call center software, incoming customer requests are all routed into one ecosystem. No matter the mode of requesting help, giving feedback — or on good days — singing your praises, LiveAgent lets you connect with customers on their terms. The best part? Our virtual call center offers unlimited minutes, integration with over 99% of possible VoIP providers, and you can set up a free account right now. 

Set up your LiveAgent virtual call center today.

What is call center software?

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You know that smartphone in your hand? It can be used for making phone calls too. Call center software is the connection between customers who want support over the phone, and your ecosystem of customer service

LiveAgent routes inbound calls to the most equipped person on your team to solve the issue at hand. Save time, solve problems, and deliver genuinely helpful service wherever your customers need it.

Happy customers are the best customers​

We offer concierge migration services from most popular help desk solutions.

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Is LiveAgent the right solution for my team?

 

If you’re looking for call center software that isn’t just a glorified answering service, but a complete solution for delivering customer service excellence, well, you’ve found it. LiveAgent has all the standard features you need in a contact center — choice of VoIP, IVR, callbacks, waiting queues, and unlimited call recordings — but also premium additions like omnichannel care and CRM integration. All this for one monthly price. No annual contracts, just pay as you go. Here’s what you can expect from LiveAgent’s award winning call center software.

Our multi-channel call center software integrates all your service channels and routes incoming requests to the best agent. Whether phone support is a primary, secondary, or add-on service, our sophisticated system is able to handle your needs.  

Keep the VoIP provider you already have, or switch to one of our trusted partners. We also let you connect an unlimited number of SIP trunks and local numbers so your level of service is never limited by technology.

Your KPIs might not like a loooooong phone call, but don’t let the phone bill limit you. LiveAgent call center offers unlimited minutes with simple and transparent pricing.

First impressions are important, so we give you control of the IVR system. Build an IVR system that is helpful to customers and a time saver for agents who already know the customer’s basic needs before answering the phone.

From callback queues to a fierce outbound sales strategy, LiveAgent call center software supports all your phoning needs. Heck, you can even call your co-workers using our platform to sort out lunch plans (maybe keep this one on the down low).

Feet on the ground, technology in the cloud. That’s the way a virtual call center should be. Our secure, cloud-based platform allows your team to work in-house, or at their own house. Simply login, and get to work. 

What do others say about LiveAgent?

Not to toot our own horn, but, toot, toot. LiveAgent is the #1 rated help desk software for SMB in 2019 and 2020. 

Here’s why our customers love us, in their own words.

 

 

Roman Bosch

Roman Bosch

Partly

It’s a pleasure to have a great portal that improves our customer service.

christine preusler

Christine Preusler

HostingAdvice

LiveAgent empowers our agents to provide better, faster, and more accurate support.

Karl Dieterich

Karl Dieterich

Covomo

LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.

Hendrik Henze

Hendrik Henze

HEWO Internetmarketing

We have been using LiveAgent since August and we are really satisfied with it.

Razvan Sava

Razvan Sava

Webmaster Deals

Since we are using LiveAgent our response time increased by 60%.

Taras Baca

Taras Baca

XperienceHR

Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.

user testimonials

Andrej Ftomin

TAZAR Group

I have to say, I have never experienced such a professional customer approach.

Matt Janaway

Matt Janaway

The Workplace Depot

We find LiveAgent to be the best live chat solution by far.

Viviane Carter

Viviane Carter

CSI Products

We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.

Christian Lange

Christian Lange

Lucky-Bike

With LiveAgent we’re able to give our customers support wherever they are.

Jens Malmqvist

Jens Malmqvist

Projure

I can recommend LiveAgent to anyone interested in making their customer service better and more effective.

user testimonials

Catana Alexandru

Websignal

I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.

JanWienk

Jan Wienk

All British Casino

With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.

Allan Bjerkan

Allan Bjerkan

Norske Automaten

LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!

Sissy Böttcher

Sissy Böttcher

Study Portals

We like it because it is easy to use and offers great functionality, such as useful reporting features.

Peter Koning

Peter Koning

TypoAssassin

We love LiveAgent - it makes supporting our customers easy.

user testimonials

Aranzazu F

Factorchic

We like to offer our customers the best support experience. That’s why we chose LiveAgent.

Rick Nuske

Rick Nuske

MyFutureBusiness

From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.

Vojtech Kelecsenyi

Vojtech Kelecsenyi

123-Nakup

LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.

Rafael Kobalyan

Rafael Kobalyan

Betconstruct

Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.

Martin Drugaj

Martin Drugaj

Atomer

We’ve been using LiveAgent since 2013. We can't imagine working without it.

Ivan Golubović

Ivan Golubović

AVMarket

It's a cost-effective solution that can help you with a large amount of support requests via different channels.

user testimonials

Rustem Gimaev

Antalya Consulting Language Center

Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.

Randy Bryan

Randy Bryan

tekRESCUE

LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...

Timothy G. Keys

Timothy G. Keys

Marietta Corporation

I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.

user testimonials

Mihaela Teodorescu

eFortuna

The support team always responded promptly with quick to implement solutions.

Hilda Andrejkovičová

Hilda Andrejkovičová

TrustPay

It helps us categorize the nature of the tickets and statistically track what our clients need most.

user testimonials

Alexandra Danišová

Nay

We see LiveAgent as a great tool for communicating with customers.

user testimonials

Samuel Smahel

m:zone

LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.

David Chandler

David Chandler

Volterman

Simply put - LiveAgent beats everything out there at this, or even higher, price-points.

A price tag you’ll love​

There are so many things you’re going to love about LiveAgent call center software, and one of them is the price tag. World-class technology matched with competitive pricing makes LiveAgent a sweet deal.

We promise to never charge you on a per minute basis or limit you with an annual contract. Work with us because we’re the best call center provider, not because you’re tied down by some sneaky fine print. 

LiveAgent stands by transparent pricing and exceptional customer service.

 

Package Name

All-Incusive

VoIP numbers, call routing, recording and IVR.

$39 /mo

Get talking today. Try LiveAgent call center for free.

Start your no-fuss, 2 week free trial of LiveAgent call center software today. 

No credit card required. No messy download needed. Easy peasy. 

Prefer to have a walk-through product demo of LiveAgent with one of our team members instead? 

No problem. We’ve got you covered. 

 

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