Business Benefits

Saves money and time of support agents
Reduces operational costs
Increases customer satisfaction

What are Attended Transfers?

When using attended transfers, a new call is initiated with the agent, where the call is being transferred. It is only successfully transferred, when the agent picks up the phone call. Otherwise, the call is transferred back to the original agent.

Learn how LiveAgent call center works in the video below.

Empower Your Workflow With Smart IVR

LiveAgent gives you endless possibilities to design and setup your Interactive Voice Response online, with the IVR Designer Tool. Decrease the manual work and transfer calls automatically, with IVR.

Ready to take the next step?

Do it before your competition does. It's free for the first 14 days!

Early Bird Pricing

  • $39for agent per month
  • $0per minute
    no extra charges
  • All Helpdesk & Chat features included
  • Free internal calls
  • Unlimited storage for call recordings
  • IVR, Attended transfers, Priority or random routing
Help Desk Software & Live Chat