Help Desk Software
for Government 

Join 100s of GOV organizations using LiveAgent, the most reviewed and #1 rated help desk software for SMB in 2019. Stay closer to your customers and help them faster with LiveAgent.

Keep system
simple and efficient

Public institutions are dealing with citizen inquiries every day. Keeping an order in the requests between several tens of departments can be pretty tough. Utilize the power of LiveAgent and solve their requests faster than ever. Digital economy and public institutions play a crucial role in nowadays world. Plus you are making your citizens happy when you are able to help them quicker.

Organize
your departments

Government institutions are often managed by answering emails from mail client making it impossible to effectively share communication across employees and several teams. Implement LiveAgent so all of your requests are separated by departments and any new request is added into one email chain without flooding your email accounts.

Prevent
the confusion

Let’s admit it - no one really likes the completion of tax return documents. They are lengthy and a lot of questions can pop-up in minds of tax payers. Deploying knowledge base with FAQ and relevant content tied with real-time live chat makes a powerful combination.

Over 21,000 businesses can't be wrong

See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your business partners.

Patricia Macikova, Financna sprava, Slovak Ministry of Finance

"Switching to LiveAgent has been a major step forward"
We've been able to double the amount of client queries, while simultaneously decrease the worktime.

Your government institution will be in a good company

How will your government institution
benefit from implementing LiveAgent?

Decreased resolution time of citizen requests

State of the art security standards and measurement

Proper allocation of resources and saved time

Application
of digital economy and industry 4.0

Efficient
customer service

LiveAgent perfectly fits as helpdesk solution for your government institution. If you need to provide fast, accurate and efficient customer service, implementing a multichannel help desk software is essential. Let LiveAgent convert all your incoming communication into tickets for better management and automation.

Highest
security standards

LiveAgent's offers state of the art security standards with latest compliance. Your private communication is safe and encrypted, located within EU or US based on your preferences. LiveAgent is fully GDPR compliant.

Automation
and reporting

Automate repetitive tasks with LiveAgent's advanced automation and action or time triggered rules. Let the system route tickets to the right person or department. Add notes, tags or custom parameters to collect additional data and provide more accurate reports.

Cheapest software

LiveAgent is the most reviewed and #1 rated help desk software for SMB in 2019. Stay closer to your customers and help them faster with LiveAgent.

Ticket

For Small Businesses and Professional Marketers

$15 /mo

Ticket+Chat

For Small Businesses and Professional Marketers

$29 /mo

You Will Be in Good Hands!

Do you know what Huawei, BMW, Yamaha, O2 and Oxford University have in common? Guess right.. LiveAgent!

Try it now for free No Credit Card Required

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