Help Desk Software
for Government
Join 100s of GOV organizations using LiveAgent, the most reviewed and #1 rated help desk software for SMB in 2019. Stay closer to your customers and help them faster with LiveAgent.
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Keep system
simple and efficient
Public institutions are dealing with citizen inquiries every day. Keeping an order in the requests between several tens of departments can be pretty tough. Utilize the power of LiveAgent and solve their requests faster than ever. Digital economy and public institutions play a crucial role in nowadays world. Plus you are making your citizens happy when you are able to help them quicker.
Organize
your departments
Government institutions are often managed by answering emails from mail client making it impossible to effectively share communication across employees and several teams. Implement LiveAgent so all of your requests are separated by departments and any new request is added into one email chain without flooding your email accounts.
Prevent
the confusion
Let’s admit it - no one really likes the completion of tax return documents. They are lengthy and a lot of questions can pop-up in minds of tax payers. Deploying knowledge base with FAQ and relevant content tied with real-time live chat makes a powerful combination.
Over 21,000 businesses can't be wrong
See our success stories and testimonials and find out how can LiveAgent boost your customer support and increase the happiness of your business partners.
Your government institution will be in a good company
How will your government institution
benefit from implementing LiveAgent?
Decreased resolution time of citizen requests
State of the art security standards and measurement
Proper allocation of resources and saved time
Application
of digital economy and industry 4.0
Efficient
customer service
LiveAgent perfectly fits as helpdesk solution for your government institution. If you need to provide fast, accurate and efficient customer service, implementing a multichannel help desk software is essential. Let LiveAgent convert all your incoming communication into tickets for better management and automation.
Highest
security standards
LiveAgent's offers state of the art security standards with latest compliance. Your private communication is safe and encrypted, located within EU or US based on your preferences. LiveAgent is fully GDPR compliant.
Automation
and reporting
Automate repetitive tasks with LiveAgent's advanced automation and action or time triggered rules. Let the system route tickets to the right person or department. Add notes, tags or custom parameters to collect additional data and provide more accurate reports.
Cheapest software
LiveAgent's free plan offers free Knowledge base amongst other features. With paid plan, you can get even more and for a reasonable price.
Ticket
For Small Businesses and Professional Marketers
Ticket+Chat
For Small Businesses and Professional Marketers
You will be in good hands!
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