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Delight your customers with lightning-fast responses.
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Passing data through the machine...
Public institutions are dealing with citizen inquiries every day. Keeping an order in the requests between several tens of departments can be pretty tough. Utilize the power of LiveAgent and solve their requests faster than ever. Digital economy and public institutions play a crucial role in nowadays world. Plus you are making your citizens happy when you are able to help them quicker.
Government institutions are often managed by answering emails from mail client making it impossible to effectively share communication across employees and several teams. Implement LiveAgent so all of your requests are separated by departments and any new request is added into one email chain without flooding your email accounts.
Let’s admit it – no one really likes the completion of tax return documents. They are lengthy and a lot of questions can pop-up in minds of tax payers. Deploying knowledge base with FAQ and relevant content tied with real-time live chat makes a powerful combination.
We offer concierge migration services from most of the popular help desk solutions.
Provide lightning-fast responses on live chat thanks to CRM insights, internal knowledge bases, and third-party integrations.
Use analytics to keep track of your performance, identify recurring problems, and create actionable insights and improvement plans.
Reduce data input time by 30% simply by integrating the tools you use daily with our help desk software.
LiveAgent perfectly fits as helpdesk solution for your government institution. If you need to provide fast, accurate and efficient customer service, implementing a multichannel help desk software is essential. Let LiveAgent convert all your incoming communication into tickets for better management and automation.
LiveAgent’s offers state of the art security standards with latest compliance. Your private communication is safe and encrypted, located within EU or US based on your preferences. LiveAgent is fully GDPR compliant.
Automate repetitive tasks with LiveAgent’s advanced automation and action or time triggered rules. Let the system route tickets to the right person or department. Add notes, tags or custom parameters to collect additional data and provide more accurate reports.
Get our professional help desk solution at a fixed monthly price, with no hidden fees or long-term commitments. Sign up for a 14-day free trial to gain full access to all the available features. What are you waiting for? Start increasing response speeds today!
Discover how to save more finances with our price calculator and choose the right help desk system for your customer support team.
Do you know what Huawei, BMW, Yamaha and O2 have in common? You guessed right… LiveAgent!
Help desk software for GOV organizations is similar to the help desk software for enterprises. There is no particular difference. The help desk software can vary in features, depending on the plan you choose for your business. Therefore, if you have a huge company or a GOV organization, you might need and benefit from the help desk software with all the features for the best possible support.
Help desk software provides an organized workflow for all your departments. Moreover, it automates, motivates, and provides analytics reports for any supervisor. Therefore, the supervisor can address any underlying issues right away.
There are multiple benefits of using help desk software, such as customer satisfaction, customer retention, and efficient workflow.
Keep it clear with customer interaction software
Get ahead with customer interaction software today. Stay on top of all customer requests and improve customer experience on all channels.
Quality Choice of Online Ticketing System for Shopify Stores
Implementing a ticketing system on your Shopify store increases conversions. Add LiveAgent, the help desk software that helps you meet your customer' demands.
This text provides an overview of 13 different help desk ticketing systems, each with unique features and pricing options. The systems range from small business-focused options like KB Support and Vision Helpdesk to more comprehensive solutions like Zendesk and Freshdesk, which are geared towards larger corporations. Features range from basic ticket routing and messaging to AI automation, collaboration tools, and integrations with other apps. Prices vary depending on the level of service required, and most systems offer a free tier or trial period. Overall, businesses of all sizes can find a solution within this list to meet their customer service needs.
Help desk software for solopreneurs
LiveAgent is a help desk software that can be fully customized to fit your business needs. It offers a 14-day free trial with no setup fee or credit card required. Using LiveAgent can boost customer satisfaction by improving response times, generating more revenue, and increasing customer loyalty. It is rated as the #1 help desk software for SMB in 2020.
Leverage FAQ software to optimize your customer self-service experience
LiveAgent's FAQ software can help businesses optimize their customer self-service experience, as self-service becomes the preferred choice for 2 out of 3 consumers. The software allows customers to find answers quickly and easily, reducing ticket loads for businesses. LiveAgent offers a 7 to 30-day free trial with no setup fee and 24/7 customer service.
Need a free live chat software?
LiveAgent's free live chat software enables you to engage with and effectively convert website visitors into customers. Utilize the fastest chat widget.
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