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One complex solution for different types of businesses

LiveAgent is a help desk software that adapts to the needs of different business models. Discover how it can help your company with the customer support.

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Explore how LiveAgent fits your niche

Agency

Reach out and convert website visitors that are browsing high-intent pages using proactive chat invitations in a matter of seconds.

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EDU and NGOs

Provide easy access to important information using an engaging self-service portal that’s packed with FAQs and community forums.

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Enterprise

Scale your customer service efforts and automate workflows before supporting your customers becomes overwhelming.

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Government

Build up trust by offering the highest security standards when it comes to protecting your customer’s data.

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Solopreneur

Turn customer service into your biggest asset by delivering personalized experiences that leave your customers wanting more.

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Startups and SMBs

Save time and money by managing more customer conversations at the same time.

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See why companies select LiveAgent

It’s a pleasure to have a great portal that improves our customer service.
Roman Bosch , Partly
LiveAgent empowers our agents to provide better, faster, and more accurate support.
Christine Preusler , HostingAdvice
LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.
Karl Dieterich , Covomo
We have been using LiveAgent since August and we are really satisfied with it.
Hendrik Henze , HEWO Internetmarketing
Since we are using LiveAgent our response time improved by 60%.
Razvan Sava , Webmaster Deals
Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.
Taras Baca , XperienceHR
I have to say, I have never experienced such a professional customer approach.
Andrej Ftomin , TAZAR Group
We find LiveAgent to be the best live chat solution by far.
Matt Janaway , The Workplace Depot
We use LiveAgent on all of our ecommerce websites. The tool is easy to use and improves our productivity.
Viviane Carter , CSI Products
With LiveAgent we’re able to give our customers support wherever they are.
Christian Lange , Lucky-Bike
I can recommend LiveAgent to anyone interested in making their customer service better and more effective.
Jens Malmqvist , Projure
I'm sure we would spend 90% of our day sorting through emails if we didn't have LiveAgent.
Catana Alexandru , Websignal
With LiveAgent we are able to keep our players happy by offering more efficient support resulting in higher return rates.
Jan Wienk , All British Casino
LiveAgent is reliable, reasonably priced, and simply a great choice for any fast-paced online business!
Allan Bjerkan , Norske Automaten
We like it because it is easy to use and offers great functionality, such as useful reporting features.
Sissy Böttcher , Study Portals
We love LiveAgent - it makes supporting our customers easy.
Peter Koning , TypoAssassin
We like to offer our customers the best support experience. That’s why we chose LiveAgent.
Aranzazu F , Factorchic
From setup to ongoing support and everything else in between, the team at LiveAgent continues to impress.
Rick Nuske , MyFutureBusiness
LiveAgent saves us hundreds of precious minutes every day by making customer service clear and in order.
Vojtech Kelecsenyi , 123-Nakup
Unlimited agents, email, social media, and phone integration. All that for less than we were paying with our previous provider.
Rafael Kobalyan , Betconstruct
We’ve been using LiveAgent since 2013. We can't imagine working without it.
Martin Drugaj , Atomer
It's a cost-effective solution that can help you with a large amount of support requests via different channels.
Ivan Golubović , AVMarket
Answering emails from Outlook was so hard to manage. With LiveAgent we're sure every email is answered in time.
Rustem Gimaev , Antalya Consulting Language Center
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Randy Bryan , tekRESCUE
I highly recommend the LiveAgent product, not only as a Kayako alternative but a much better solution with added value.
Timothy G. Keys , Marietta Corporation
The support team always responded promptly with quick to implement solutions.
Mihaela Teodorescu , eFortuna
It helps us categorize the nature of the tickets and statistically track what our clients need most.
Hilda Andrejkovičová , TrustPay
We see LiveAgent as a great tool for communicating with customers.
Alexandra Danišová , Nay
LiveAgent sped up our communication with our customers and gave us an option to chat with them as well.
Samuel Smahel , m:zone
Simply put - LiveAgent beats everything out there at this, or even higher, price-points.
David Chandler , Volterman

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Live AgentMarch 10, 2021

Grow with the best

Join the ever growing list of businesses that rely on LiveAgent and come from different business enviroments. Learn how they take the advantage of multi channel communication platform and how you can benefit from it as well.

LiveAgent is also able to fulfill the requirements of several industry spheres. Get to know how and see its impact.

Learn more about help desk for industry

Related Articles to Business

LiveAgent combines excellent live chat, ticketing, and automation to provide exceptional support. Increase your sales with LiveAgent today.

At a standstill? Increase sales with LiveAgent!

LiveAgent is a multi-channel help desk solution that centralizes emails, chats, calls, and social media mentions. It offers features to increase sales, such as a ticketing system with hybrid ticket streams and real-time live chat. It also supports social media integration and provides automation, canned responses, and data analytics. Many companies switch to LiveAgent due to its affordability, advanced automation, and user-friendly features. Providing good customer service is crucial, as poor service can lead to customer abandonment and negative reviews, ultimately impacting a company's bottom line.

Checklists

Checklists for various business needs, from call centers to marketing and customer service. Ensure compliance and success with these detailed guides.

Migrate from SpiceWorks to LiveAgent today - free of charge. We can migrate all of your tickets, contacts, agent profiles, feedback, and more.

Migrating from SpiceWorks?

LiveAgent offers a range of integrations, including Twitter and Instagram, and features such as a knowledge base, customer forum, and automation. The software supports an unlimited number of websites, chat buttons, emails, and tickets, and provides unlimited call recording and 24/7 customer support. LiveAgent is an affordable ticketing system with a variety of tools and features to provide top-quality customer support. Switch to LiveAgent for seamless customer service.

Get to know how to provide the best customer support for your future consumers online. LiveAgent can show you how to do it right.

Helpdesk software for E-commerce industry

Implementing LiveAgent for e-commerce can boost customer happiness by over 60%. Guide customers through the checkout process and improve response times. Build a loyal customer base and decrease shopping cart abandonment. Get a 7 or 30-day free trial.