Create memorable customer experiences that boost revenue.
Delight your customers with lightning-fast responses.
Make more sales by keeping your customers loyal to your brand.
“It’s so rich in functions and beat my 5-year zendesk subscription. So I switched. Very good value for me as small business owner.” Albert
I first tried out Zendesk but after hours of configuration and understanding the price model i realized that it was not for me. Instead I started using LiveAgent and must say I’m so far very satisfied. The system got exactly the right amount of configuration that I want and I have not yet found something that is not possible to do. The support itself is great and usually answer your questions in a couple of minutes.” Erik
“We moved to LiveAgent from ZenDesk… and wouldn’t go back… It’s amazingly affordable pricing and always helpful support team who are their to help us 24×7. Secondly, the advanced level of automation which has literally replaced our need for Zapier as there’s good amount of integrations. Plus they also give so many alias emails to connect that too very easily.” Aaron
“We and our clients were constantly having trouble with ZenDesk, but after looking at different options, we chose LiveAgent based on user reviews and its price.” Adam
“I used ZenDesk for years and I was tired of these “ticket-style” emails and that I can’t attach files to my emails, only send links. What I like in LiveAgent: it sends emails (not tickets), I can attach files, organize the flow of emails easier than in ZenDesk, can chat and manage emails from the same window. Also, LiveAgent supports spreadsheets in its emails and has a great support team.” Vlad
“We switched to this system after many years of using ZenDesk. The functionality is awesome: contact forms, live chat, databases, integration with social networks – all in one service and all these modules are well thought out and competently interact with each other. I liked that the service works stably even on mobile platforms (after ZenDesk this is a huge plus for us).” Olga
“Tried various solutions including Zendesk, Freshdesk and more. Then found LiveAgent. Great tool, good value for money, ease to use, great support and help to implement. And now, after several years of use, it is still the best choice for support tool that we could have done.” Michal
Join the ever growing list of businesses that rely on LiveAgent and come from different business enviroments. Learn how they take the advantage of multi channel communication platform and how you can benefit from it as well.
LiveAgent is also able to fulfill the requirements of several industry spheres. Get to know how and see its impact.
Focusing on product quality, customer service, and customer engagement can be effective forms of marketing. By delighting customers, building trust, and addressing their needs, businesses can drive growth and save on marketing costs. Prioritizing customer retention over solely acquiring new customers can lead to sustainable growth and strong brand advocacy.
Firmao LiveAgent is an all-in-one customer service software that boosts productivity and streamlines customer support with personalized experiences. It offers a unified inbox and customization options to improve customer engagement. Shopify, an eCommerce platform, integrates with LiveAgent to provide efficient support and improve customer satisfaction. The integration allows customers to receive quick support through live chat and phone support, saving entrepreneurs time and money. LiveAgent also offers integration with Shopify through Zapier, allowing seamless management of customers across all channels.
Having a comprehensive FAQ page is crucial for businesses, offering self-service options for clients to resolve issues. Here's how to create one in 4 steps.
LiveAgent emphasizes the importance of personalized customer experiences and effective communication tools. Offering demo pricing, features, and alternatives, it is recommended as a comprehensive customer service option. Companies should strive for omnichannel service to meet customer expectations and improve customer retention.
LiveAgent is a customer service software that emphasizes effective communication and personalized experiences. It offers demo pricing, features, and integrations.
LiveAgent is highlighted as a customer service option that emphasizes communication and personalized experiences. It discusses empathy, problem-solving, features, pricing, integrations, and alternatives. A customer service policy is vital for businesses to provide excellent service, increase sales, and prevent problems. The policy should cover vision, mission, procedures, expectations, guidelines, training, and resources. Examples of policy templates are provided. The goal is to provide outstanding service and build long-term relationships with customers.
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