Get notifications about new tickets or ringing chats directly into your iPhone or iPad. Install LiveAgent iOS now! Requires iOS 5.1 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.
LiveAgent for iPhone – Full customer support in your hand. Chat with
your customers, solve tickets and be more productive on-the-go!
Main features:
- Get push notifications of new tickets or chats
- Chat with your customers directly from the app
- Resolve, Transfer and respond to tickets
- Use your preset filters to organize your tickets
- See tags, notes and departments for every ticket
Introducing LiveAgent’s new AI-powered feature in the works
LiveAgent introduces an AI-powered feature for email ticketing. It saves time, improves response accuracy, and provides personalized support.
LiveAgent is a versatile helpdesk software that offers integrated customer support through various channels including ticketing, live chat, social media, and voice helpdesk. They also provide tutorials and technical support, SSL security, and awards and certificates for their services. The software is easily accessible and they offer fail-proof tips to improve customer satisfaction to maintain a human connection. Additionally, LiveAgent offers pricing features, integrations, alternatives, and support portals to assist businesses with their customer service needs.
