Free Trial
Blog and Help Desk

Service-level agreement

Matej Kukucka

Matej Kukucka

Last modified on October 29, 2020 at 2:16 pm

service level agreement

Service-level agreement (SLA) help you to deliver services based on formal or an informal contract between your customers or internal departments. LiveAgent ensure to fulfill required SLA level by automatic ticket routing.

Service-level agreement
Matej Kukucka

Matej Kukucka

Head of Marketing

I am currently managing marketing efforts here at LiveAgent. I love SaaS products and according to my colleagues I am using too many browser extensions. Outside of my computer I play chess and drink too much coffee.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.