service level agreement

Service-level agreement

Last modified on September 23, 2019 at 8:57 am.

Service-level agreement (SLA) help you to deliver services based on formal or an informal contract between your customers or internal departments. LiveAgent ensure to fulfill required SLA level by automatic ticket routing.

Service-level agreement
Service-level agreement

Matej Kukucka

I am currently managing marketing efforts here at LiveAgent. I love SaaS products and according to my colleagues I am using too many browser extensions. Outside of my computer I play chess and drink too much coffee.

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