LiveAgent Monthly Updates: December Edition 2024
Discover LiveAgent's December updates: WhatsApp fixes, internal chat upgrades, improved ticket access & AI Chatbot...
3 min read
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Customer service news focused around help desk software and customer satisfaction. LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.
LiveAgent monthly updates: December edition
Discover LiveAgent's December updates: AI Answer Assistant, enhanced API, 'Closed' ticket status, unified timezones &...
3 min read
LiveAgent Monthly Updates: August Edition 2025
Discover LiveAgent's August updates: new AI Answer Generator, redesigned attachments, bug fixes & a call app in...
3 min read
LiveAgent Monthly Updates: August Edition 2024
Discover LiveAgent's August 2024 update includes AWS migration to Singapore, default 'Keep Ticket State' for Mass...
3 min read
LiveAgent Monthly Updates: August Edition
Explore LiveAgent's August updates including Agent Typing Detection, file attachments in forms, PHP 8.2 compatibility,...
5 min read
LiveAgent Monthly Updates: April Edition 2025
Discover LiveAgent's April updates: chat fixes, improved ticket sorting, API enhancements & a new HelpDesk migration...
2 min read
LiveAgent Monthly Updates: April Edition
Discover LiveAgent's April updates: Duo SSO integration, AWS migration progress, new ticket editor, and enhanced...
3 min read
LiveAgent monthly product update: October edition
Discover LiveAgent's October 2025 updates: enhanced ticket fields, spam controls, easier department management, and...
3 min read
LiveAgent July 2023 Updates: Bug Fixes & Design Enhancements
Explore LiveAgent's July 2023 updates including bug fixes, design upgrades, better ticket visibility, secure email...
5 min read
LiveAgent Bestowed with Prestigious Awards in Q1 of 2021
Discover why LiveAgent won 19+ prestigious awards in Q1 2021 for exceptional customer service solutions. Trusted...
9 min read
LiveAgent 5.39 – Improvements and fixes
Discover LiveAgent 5.39, featuring SSO integration with Google, Microsoft, Facebook, and Okta, improved email parsing,...
4 min read
LiveAgent 5.37 – More fixes and updates to our features
LiveAgent 5.37 update resolves issues like knowledge base search, WhatsApp tag rules, and chat functionality while...
3 min read
LiveAgent 5.36 – Improvements and fixes
Discover LiveAgent 5.36! Enhanced report permissions, call handling, email setup, and bug fixes for seamless customer...
3 min read
LiveAgent 5.35 – Another round of improvements and fixes
LiveAgent 5.35 update enhances user experience with asynchronous chat loading, new chat colors, and fixes bugs in email...
4 min read
LiveAgent 5.34 – Bringing a plethora of improvements
LiveAgent 5.34 update includes custom roles permissions logs, customizable ticket tabs order, improved status messages,...
5 min read
LiveAgent 5.33 – Important UI improvements and new fixes
LiveAgent 5.33 update enhances UI with a new tab design, ticket status indicator, and conversation improvements. It also...
4 min read
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