Free Trial

Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

featured reasons Noah Kagan

Noah Kagan: 4 reasons why immediately install live chat

Andrej Csizmadia

Andrej Csizmadia

Last modified on October 30, 2020 at 11:09 am

I’ve signed up for Noah Kagan’s summer of marketing course and today I received a very interesting email that I want to share with you. Noah describes live chat as “one of the most powerful and underutilized tools of marketing”. Read on to find out more.

Why Noah Kagan recommends installing live chat?

These are the main 4 reasons, that Noah mentioned in the email:

  1. You learn the questions people are asking on your site that you aren’t answering.
  2. You get to know the words that people use to talk about your product. You can then add that language back on your site copy.
  3. You get a chance to sell to customers in real-time. When is a better time than in the moment?
  4. You get to build deeper relationships with your customers.

It’s important to have an online employee who does live chat all day. Note: If you’re offline more than online it might be counterproductive.

How live chat can increase your profits (simple calculation)

This is another thing that I want to share from Noah’s email. It sums up the costs&profits of a live chat employee.

Let’s say your employee works 8 hours a day. The salary is $20 / hour: $160/day. Your product costs: $300. Support talks to 4 people an hour and if they only do 1 sale a day (1/32 people) it’s a $140 extra profit a day, $4,200 a month or $50,400 a year just from talking to your customers.

Still not convinced to start using live chat on your website? Try LiveAgent Helpdesk & Live Chat for free, or read more reasons why use live chat on your website.

Andrej Csizmadia

Andrej Csizmadia

Growth Marketer

Andy is Growth Marketer at LiveAgent. Previously, he studied International Relations and Business Diplomacy and was active as a volunteer in the world's largest student run organization, AIESEC. Running, music and reading books are his favourite free-time activities.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.