Twitter recently updated its monetization structure for access to the API v2, which led to an increase in the price of Enterprise variations to more than 40,000 EUR. As a result, the cost of the Twitter integration would be prohibitive for most of our customers after taking into account the expenses. Therefore, we have decided to implement a new solution that will allow you to continue using the Twitter integration with LiveAgent without incurring high costs.
This new solution involves being able to insert your own Twitter API into LiveAgent. This way, you will have the opportunity to maintain your connection to Twitter while keeping the cost at bay.
You can rest assured that our primary goal is to provide you with quality services while minimizing costs for our customers. We believe that this new solution will enable you to continue using Twitter integration as part of your customer support successfully.
This solution should be ready for you during the first half of May, and our customer support team will help you with the implementation and answer any questions you may have.
Discover Twitter's full potential with LiveAgent's integration
LiveAgent offers affordable Twitter integration, allowing you to stay connected with your customers.
LiveAgent's WordPress integration allows for the addition of a live chat button to a WordPress site, improving customer support and satisfaction. Utilizing the WordPress integration can lower costs and enhance the customer experience. The article provides a list of resources to improve customer service skills and emphasizes the importance of staying updated with the latest trends and strategies in customer service. The website offers customer service software, VoIP phone systems, self-service software, inbound call center software, complaint management system, client portal software, email management software, and help desk software for startups.
LiveAgent has introduced updates and improvements to its customer support software, including new tabs and ticket status indicators, as well as fixes for bugs and tweaks for integrations settings. They have also launched an iOS app for on-the-go customer support, and added an automated callback feature to reduce hold times and increase customer satisfaction. LiveAgent offers a free trial and integrates with hundreds of tools through API.
LiveAgent 5.39 โ Improvements and fixes
LiveAgent has released an updated version (5.32) that improves user experience and fixes various bugs, including design issues, disappearing attachments, and long loading times. The update also addresses SLA rules and invisible messages in live chat. LiveAgent is a customer service software that offers a range of features such as VoIP phone systems, inbound call center software, and email management software. The company is currently building a LiveAgent dashboard for users who have recently signed up and installation progress can be tracked on their website.
LiveAgent 5.32 โ Design improvements and other fixes
LiveAgent has released a new update (5.32) that improves the user experience and fixes bugs. Design issues with departments and tags have been fixed, and the two-factor authentication text field has been tweaked. The update also addresses disappearing attachments, problems with the save button in the customer portal feature, long loading times when creating a new agent, and issues with migrated departments. Additionally, SLA rules and invisible messages in live chat have been fixed. LiveAgent is a customer service software that provides VoIP phone systems, self-service software, inbound call center software, complaint management systems, client portal software, and email management software.
