Did you know that:
Having a real person walk you through a purchase adds confidence and customers tend to spend more than the ones who don’t use live chat. A positive experience leads to a higher average order value, thus your sales are directly affected by live chat.
Animate your chat buttons to get more visitors to talk with and up-sell.
So what’s the average CTR of a chat button? At LiveAgent, it’s around 7 %.
If you’re interested in learning more about colors that increase conversion rate the most, have a look at Kissmetrics infographic below:
From now you can also dock a chat window to the left or right side of a website.
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