sung jin cho TXKwALLylZs

LiveAgent featured in FinancesOnline Awards 2018

Andrej Csizmadia

Andrej Csizmadia

Last modified on January 4, 2022 at 1:54 pm

LiveAgent Garners 3 Industry Recognitions in a Popular Business Software Directory’s Help Desk Software Space

LiveAgent continues to prove its worth in the help desk software space after garnering three of FinancesOnline’s 2018 awards.


FinancesOnline is an online platform for B2B, SaaS, and help desk software reviews. The website is dedicated to creating detailed reviews and software comparisons to assist businesses and organizations in finding the right tools to fuel their operations.

After garnering the Supreme Software, Expert’s Choice, and Great User Experience, LiveAgent remains one of the most popular and highly recommended help desk solution of FinancesOnline.


The Supreme Software 2018 Award is given in recognition to software vendors that provide the best possible level of service to its customers. Meanwhile, the Expert’s Choice 2018 Award was given after FinancesOnline’s complex analysis of LiveAgent features, with their experts giving the seal of quality approval for the software’s efficiency in satisfying customer needs. Last but not least is the Great User Experience 2018 Award, which recognizes the software company for providing customers with an outstanding user experience.

In evaluating LiveAgent for the 2018 awards, FinancesOnline also inspected its overall impression with customers. In this regard, the #1 rated help desk software garnered a high 99% score in recognition of its excellent customer satisfaction. FinancesOnline’s own testing also yielded favorable results as LiveAgent achieved a 9.5 out of 10 rating.


Thank you FinancesOnline for honoring us with these industry awards! We can’t wait to show everyone what we have in store this coming 2019 and the years to come.

You can read FinancesOnline’s full review of LiveAgent and post your own user review on their website.

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.