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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

android blog
Help Desk

LiveAgent Android app

Andrej Csizmadia

Andrej Csizmadia

Last modified on July 22, 2021 at 5:35 pm

It’s been a while since we released the Android app for LiveAgent but many of you still hasn’t used it or don’t know what it can do. First, you can download the app in the Play store.

Current features (July 20th, 2015)

  • Login through HTTPS, HTTP, custom port or custom path
  • Password reset
  • Push notifications – for incoming tickets in a specific department (You can turn these On/Off)
  • Chat availability management (Turn on/off chats for specific departments)
  • Ticket filters and filtered browsing
  • Ticket browsing
  • Ticket actions (All actions from the web app are available)
  • Notifications for incoming chats
  • NEW: Chatting with multiple customers at once
  • Switching between chats
  • Chat actions (Invite, Leave, Close, Assign)
  • Logout

Please note, that a user can be logged only in one device at a time. E.g. if you’re using the web app and login through Android app as well, it will log you out from the web app.

Planned features

  • Side panel – a nice tweak that will make it easier for users to create tickets, logout or get the current app version information

Feedback & suggestions

Feel free to post your feedback & suggestions in the comments below. It will be greatly appreciated.

Andrej Csizmadia

Andrej Csizmadia

Growth Marketer

Andy is Growth Marketer at LiveAgent. Previously, he studied International Relations and Business Diplomacy and was active as a volunteer in the world's largest student run organization, AIESEC. Running, music and reading books are his favourite free-time activities.

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