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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

invite visitors to chat and increase your sales title
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Invite visitors to chat and increase your sales

Andrej Csizmadia

Andrej Csizmadia

Last modified on March 29, 2021 at 11:14 pm

Have you ever wanted to know who is browsing your web page? Do you want to know what is your visitor looking at? How did he get to your web site? Would you like to help him to find what he is looking for via chat in real time?

Now, it’s possible!

One of the greatest feature of LiveAgent is definitely Real-Time Visitor Overview with the option of sending invitations to concrete visitors.
Get to know where your visitors are coming from, how long have they been on your website and what they are currently looking at.

Invite visitors to chat and increase your sales
Chat overview

Initiate a chat with your visitor by a click of a button. Afterward a little invitation box will appear in visitor’s window. It’s up to him, if he accepts your invitation. If so, chat session will start. Here is an example of our invitation. Obviously you can easily change the style, size, text and position of your own one.

Chat invitation gallery
Proactive chat invitation example

By using this feature you can start encouraging your visitors to finish important steps on your website.

Example:

You’ve noticed somebody is looking at laptops you are selling. Visitor’s already opened few of your laptop subpages. Probably he can not decide which laptop suits him the best.

How to keep this visitor on your website and make a new sale?

Solution:

Send him a chat invitation! Talk to him, recommend him the best laptop according to his needs. This is a win-win situation for both sides! Customer is happy you helped him to choose the right product and you are happy from a new sale.

Customers simply search for expert help on the company’s website, and when they do not obtain needed assistance, then they merely close the website and also go to other rival website. In this instance, you lost a potential consumer.

Andrej Csizmadia

Andrej Csizmadia

Growth Marketer

Andy is Growth Marketer at LiveAgent. Previously, he studied International Relations and Business Diplomacy and was active as a volunteer in the world's largest student run organization, AIESEC. Running, music and reading books are his favourite free-time activities.

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