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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

help desk university part 4 pause function title
Help Desk

Help desk university – Part 4 – Pause function

Andrej Csizmadia

Andrej Csizmadia

Last modified on October 29, 2020 at 1:50 pm

Don’t forget to use the pause function when you are away from your computer!

This tip is pretty simple, but extremely important if you don’t want to frustrate your customers and irritate the whole office with the sound of a ringing incoming chat in your agent panel. That’s why we have a feature called pause.

Just navigate to upper right corner of LiveAgent interface, click on your name and then select “pause”. This mode will temporarily make you unavailable for chats or tickets.

Help desk university – Part 4 – Pause function

When you get back to your computer, just click “resume” and you are good to go.

Andrej Csizmadia

Andrej Csizmadia

Growth Marketer

Andy is Growth Marketer at LiveAgent. Previously, he studied International Relations and Business Diplomacy and was active as a volunteer in the world's largest student run organization, AIESEC. Running, music and reading books are his favourite free-time activities.

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