Last modified on July 6, 2020 at 8:59 am.
At LiveAgent we send onboarding emails which consist of quick question, the first and the second followup. They look like this:
1. Quick question: The first email is sent immediately after a visitor creates LiveAgent trial account.
2. The first followup: Sent 3 days after account creation.
3. The second followup: Sent one day before account expiration.
We used to do all the work manually. After a while, the number of emails started to grow and we had to find a solution to automate this process. We looked for solutions such as:
They offer a lot of features like: A/B testing, campaign reporting, spam testing etc. But we didn’t need all this… all we needed was just a simple automation that includes templates, scheduling/timing and possibility of sending automatic follow-ups only to subscribers who haven’t replied. So we integrated this into LiveAgent.
See this knowledgebase guide on how to setup followup rules and tags.
Email automation can help you convert leads into customers, develop closer relationships with your clients and save time.
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A message will be sent to your email address containing login details, right after your account is installed.
If you wait for a while, after installation is complete you will be able to access your account directly from here.
After the process is over, we will send the login details to your mailbox.