Customer service news focused around help desk software and customer satisfaction. LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.
Remote help desk software is an essential part of IT support operations to remedy user-facing issues remotely. Typically, this is… Learn More
Email has become a universal channel of communication, integrating itself into the professional and personal streams of almost everyone’s life.… Learn More
As we move into a fast-paced digital future, how we connect and communicate has transformed dramatically, with live chat becoming… Learn More
Zendesk is a popular customer support solution. With its wide range of features including ticketing and knowledge management, Zendesk is… Learn More
Welcome back to our latest blog post, where we dive into the less visible yet incredibly vital updates that have… Learn More
Have you ever wondered how many inquiries your help desk receives per day? How long it takes for your team… Learn More
In today’s business world, exceptional customer service is key. Freshdesk, a major contender in the industry, is a customer support… Learn More
Welcome back to our monthly dive into the latest and greatest at LiveAgent. This month, we’ve got some exciting updates… Learn More
Running a small business means wearing many hats. And out of all of them, the customer service cowboy hat is… Learn More
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