Blog
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TOP POST
The 25 best WordPress live chat plugins
You may be asking yourself “What’s the best live chat for WordPress?” or “How can I add a live chat… Learn More
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TOP POST
15 templates to write awesome customer service emails
Delivering great customer service across multiple channels can be time-consuming. Streamline the process by writing awesome customer service emails. Learn More
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TOP POST
10 Reasons Why You Should Implement a Live Chat
According to a survey of American online consumers, 68% engage in live chat. Read about 5 reasons why live chat… Learn More
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How to use customer support to drive content marketing ideas
While marketing works hard to bring potential customers to your brand, customer service teams have the power to retain them.… Learn More
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Why you should care about customer journey touchpoints
Customer touchpoints have the power to alter the way your audience feels about your product or service. Knowing what touchpoints… Learn More
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LiveAgent 5.30 – Rolling up with new improvements
LiveAgent 5.30 is coming with a couple of significant improvements to the system. These aim to make some of our… Learn More
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LiveAgent 5.29 – We’re bringing new interesting features
LiveAgent 5.29 brings some new interesting features. Keep reading and find out what's new. Learn More
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9 Email Productivity Tips Which Help You To Serve All Your Customers
Email is one of the most commonly used tools for customer service. It’s quick, easy to use, and can be… Learn More
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LiveAgent 5.28 – focused on fixes and improvements
LiveAgent 5.28 brings a lot of important fixes and updates to existing features. Learn More
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What is a sales playbook and how to create one
Creating a repeatable sales process is paramount if you want to have a pool that’s full of qualified leads at… Learn More
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Call center dialers
Call center dialers are also known as outbound dialers, automated dialers or sales dialers. Over the past years dialers have… Learn More
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User-generated content as your shortcut to customers
You’ve probably already heard this term countless times by now, but what is it and what exactly does it mean… Learn More
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