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Customer service news focused around help desk software and customer satisfaction. LiveAgent brings you tips and tricks for building loyal customer base and keeping your team productive.
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TOP POST
![The 20 best WordPress live chat plugins of 2024]()
The 20 best WordPress live chat plugins of 2024
Are you looking for the best live chat software for your WordPress website? Do you worry about the complexities of… Learn More
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TOP POST
![15 templates to write awesome customer service emails]()
15 templates to write awesome customer service emails
Delivering great customer service across multiple channels can be time-consuming. Streamline the process by writing awesome customer service emails. Learn More
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TOP POST
![10 Reasons Why You Should Implement a Live Chat]()
10 Reasons Why You Should Implement a Live Chat
According to a survey of American online consumers, 68% engage in live chat. Read about 5 reasons why live chat… Learn More
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![LiveAgent monthly updates: November edition]()
LiveAgent monthly updates: November edition
Hello there, we’d like to welcome you to the November edition of our updates! We’re thrilled to bring you the… Learn More
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![10 Customer service goals and objectives to focus on in 2024 (+examples)]()
10 Customer service goals and objectives to focus on in 2024 (+examples)
In the increasingly competitive business world, a stellar customer experience has emerged as a crucial differentiator. Believe it or not,… Learn More
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![Best Shopify customer service apps: Compared & categorized]()
Best Shopify customer service apps: Compared & categorized
If you own an ecommerce store, you probably already know that offering high-quality products and services is not enough. To… Learn More
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![Mastering customer engagement metrics: From tracking to action]()
Mastering customer engagement metrics: From tracking to action
One of many things that sets a successful business apart from its competitors is the ability to effectively engage with… Learn More
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![Exploring knowledge management systems: An in-depth guide]()
Exploring knowledge management systems: An in-depth guide
Knowledge management systems (KMS) can seem complicated, even mysterious. But to skip out on implementing them would not only hurt… Learn More
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![LiveAgent monthly updates: October edition]()
LiveAgent monthly updates: October edition
Hey there and welcome to the October edition of our updates! We’re excited to share some recent enhancements at LiveAgent… Learn More
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![Harness the power of live chat implementation]()
Harness the power of live chat implementation
Are you ready to take your customer support to the next level? Then live chat can be the answer you… Learn More
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![Mastering SaaS support: Your ultimate guide for 2024]()
Mastering SaaS support: Your ultimate guide for 2024
In the dynamic world of Software as a Service (SaaS), exceptional customer support is a game-changer. This article will guide… Learn More
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![How to create knowledge base videos: A step-by-step guide]()
How to create knowledge base videos: A step-by-step guide
Imagine being a frustrated customer, attempting to troubleshoot an issue with a newly purchased gadget, but finding oneself sifting through… Learn More
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