Why should you integrate software?
Integrating software is essential in today's business for data exchange, task automation, and unifying processes....
8 min read
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Browse every LiveAgent article by topic — support, CX, AI, product updates, and team productivity. Filter to find what matters most.
LiveAgent monthly product update: January edition
Discover how LiveAgent starts 2026 with design and user experience improvements to make the platform more intuitive and...
3 min read
LiveAgent 2025 wrap-up: from new functions to AI-first support
Discover LiveAgent's 2025 highlights: new AI chatbot, smarter ticketing, enhanced security & UX. See how support just...
6 min read
LiveAgent monthly product update: November edition
Discover LiveAgent's November product updates featuring smarter AI context transfer, improved ticket field management,...
3 min read
Elevating customer support quality with AI: tools, techniques & best practices
Elevate customer support with LiveAgent's AI tools—deliver faster, clearer, and more consistent service. Try a 30-day...
9 min read
A mark of excellence: LiveAgent achieves multiple 2025 recognitions from Capterra, Software Advice and GetApp
LiveAgent wins top 2025 awards from Capterra, Software Advice & GetApp! Discover why customers love our all-in-one...
4 min read
LiveAgent monthly product update: October edition
Discover LiveAgent's October 2025 updates: enhanced ticket fields, spam controls, easier department management, and...
3 min read
LiveAgent Monthly Updates: September Edition 2025
Discover LiveAgent's September 2025 update includes AI Draft Composer, enhanced inactive chat experience, revamped...
3 min read
LiveAgent Monthly Updates: August Edition 2025
Discover LiveAgent's August updates: new AI Answer Generator, redesigned attachments, bug fixes & a call app in...
3 min read
LiveAgent Monthly Updates: July Edition 2025
Discover July's LiveAgent updates: advanced spoofing protection, new Help Center, improved chat design & bulk attachment...
3 min read
LiveAgent Monthly Updates: June Edition 2025
Discover LiveAgent's June updates: AI assistant upgrades, smarter email handling, new integrations & bug fixes. See...
3 min read
LiveAgent Monthly Updates: May Edition 2025
Discover LiveAgent's May updates: Blind transfer calls, enhanced ticket actions, better email sorting, security fixes &...
3 min read
LiveAgent Monthly Updates: April Edition 2025
Discover LiveAgent's April updates: chat fixes, improved ticket sorting, API enhancements & a new HelpDesk migration...
3 min read
LiveAgent Monthly Updates: March Edition 2025
Discover LiveAgent's March updates: AI Chatbot launch, ticket filter improvements, bug fixes & more! Enhance your...
4 min read
LiveAgent Monthly Updates: February Edition 2025
Discover LiveAgent's February 2025 updates featuring AI Chatbot preview, ticket counting fixes, email security...
3 min read
LiveAgent Monthly Updates: December Edition 2024
Discover LiveAgent's December updates: WhatsApp fixes, internal chat upgrades, improved ticket access & AI Chatbot...
3 min read
LiveAgent Monthly Updates: January Edition 2025
Discover LiveAgent's January 2025 updates: AI Chatbot, unified reseller products, API changes & call recording fixes....
3 min read
LiveAgent Monthly Updates: November Edition 2024
Explore LiveAgent's November updates: AWS migration, auto ticket closure, chat fixes, call transfers & 2FA management....
3 min read
LiveAgent Monthly Updates: October Edition 2024
Discover LiveAgent's October 2024 updates: responsive tickets view, SSO login, WhatsApp upgrades, AWS migration & bug...
3 min read
LiveAgent Monthly Updates: September Edition 2024
Discover LiveAgent's September 2024 updates: AWS migration, new roles, AI upgrades, Google OAuth alias support, SIP...
4 min read
LiveAgent Monthly Updates: August Edition 2024
Discover LiveAgent's August 2024 update includes AWS migration to Singapore, default 'Keep Ticket State' for Mass...
4 min read
LiveAgent Monthly Updates: July Edition 2024
Discover LiveAgent's July updates: AWS migration, refined translations, API enhancements, smoother transfers, and...
3 min read
LiveAgent Monthly Updates: June Edition 2024
Discover LiveAgent's June 2024 updates: call issue fixes, enhanced API permissions, and AWS migration for improved...
3 min read
LiveAgent Monthly Updates: May Edition 2024
Discover LiveAgent's May updates: AI Answer Assistant, SPF record changes, ticket editor enhancements, and AWS migration...
4 min read
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