LiveAgent Monthly Updates: April Edition 2025
Discover LiveAgent's April updates: chat fixes, improved ticket sorting, API enhancements & a new HelpDesk migration...
3 min read
Company and Updates
Product releases, new features, roadmap updates, partnerships, and behind-the-scenes stories from the LiveAgent team.
LiveAgent Monthly Updates: March Edition 2025
Discover LiveAgent's March updates: AI Chatbot launch, ticket filter improvements, bug fixes & more! Enhance your...
4 min read
LiveAgent Monthly Updates: February Edition 2025
Discover LiveAgent's February 2025 updates featuring AI Chatbot preview, ticket counting fixes, email security...
3 min read
LiveAgent Monthly Updates: December Edition 2024
Discover LiveAgent's December updates: WhatsApp fixes, internal chat upgrades, improved ticket access & AI Chatbot...
3 min read
LiveAgent Monthly Updates: January Edition 2025
Discover LiveAgent's January 2025 updates: AI Chatbot, unified reseller products, API changes & call recording fixes....
3 min read
LiveAgent Monthly Updates: November Edition 2024
Explore LiveAgent's November updates: AWS migration, auto ticket closure, chat fixes, call transfers & 2FA management....
3 min read
LiveAgent Monthly Updates: October Edition 2024
Discover LiveAgent's October 2024 updates: responsive tickets view, SSO login, WhatsApp upgrades, AWS migration & bug...
3 min read
LiveAgent Monthly Updates: September Edition 2024
Discover LiveAgent's September 2024 updates: AWS migration, new roles, AI upgrades, Google OAuth alias support, SIP...
4 min read
LiveAgent Monthly Updates: August Edition 2024
Discover LiveAgent's August 2024 update includes AWS migration to Singapore, default 'Keep Ticket State' for Mass...
3 min read
LiveAgent Monthly Updates: July Edition 2024
Discover LiveAgent's July updates: AWS migration, refined translations, API enhancements, smoother transfers, and...
3 min read
LiveAgent Monthly Updates: June Edition 2024
Discover LiveAgent's June 2024 updates: call issue fixes, enhanced API permissions, and AWS migration for improved...
3 min read
LiveAgent Monthly Updates: May Edition 2024
Discover LiveAgent's May updates: AI Answer Assistant, SPF record changes, ticket editor enhancements, and AWS migration...
4 min read
LiveAgent Monthly Updates: April Edition
Discover LiveAgent's April updates: Duo SSO integration, AWS migration progress, new ticket editor, and enhanced...
3 min read
LiveAgent Monthly Updates: March Edition
Discover LiveAgent's March updates: improved chat images, Facebook & WhatsApp integrations, AWS migration progress, new...
4 min read
LiveAgent Monthly Updates: February Edition
Explore LiveAgent's February updates featuring revamped ticket control buttons, migration to Amazon servers, streamlined...
4 min read
LiveAgent Monthly Updates: January Edition
Explore LiveAgent's January updates featuring revamped SLA functionality, new 'Closed' ticket status, keyboard shortcuts...
4 min read
LiveAgent monthly updates: December edition
Discover LiveAgent's December updates: AI Answer Assistant, enhanced API, 'Closed' ticket status, unified timezones &...
4 min read
LiveAgent Monthly Updates: November Edition
Discover the latest LiveAgent updates in the November edition! Enhance your workflow with new shortcuts for Windows,...
3 min read
LiveAgent Monthly Updates: October Edition
Discover LiveAgent's October updates: error IDs for faster fixes, refreshed widgets, Tag Archiving, SLA refinements, AI...
3 min read
LiveAgent Monthly Updates: September Edition
Explore LiveAgent's September updates, featuring a revamped agent ranking, seamless Facebook message integration, smooth...
3 min read
LiveAgent Monthly Updates: August Edition
Explore LiveAgent's August updates including Agent Typing Detection, file attachments in forms, PHP 8.2 compatibility,...
5 min read
LiveAgent Monthly Updates: June Edition
Discover LiveAgent's June updates with key fixes and improvements: better text contrast, email fetching, Facebook...
5 min read
LiveAgent 5.39 – Improvements and fixes
Discover LiveAgent 5.39, featuring SSO integration with Google, Microsoft, Facebook, and Okta, improved email parsing,...
4 min read
LiveAgent Monthly Updates: May Edition
Discover LiveAgent's May updates! Enhanced email behavior, fixed filters/tags, improved plugins & more for efficient...
4 min read