Migrate to LiveAgent and get access to a great ticketing system that supports email, live chat, call center, customer portal, knowledge base and social media – Facebook, Twitter, Instagram, WhatsApp and Viber.
| Feature | LiveAgent | Bitrix24 |
|---|---|---|
| Ticketing | ✅Yes | ✅Yes |
| Live Chat | ✅Yes | ✅Yes |
| Call Center | ✅Yes | ✅Yes |
| Self-Service | ✅Yes | ✅Yes |
| ✅Yes | ✅Yes | |
| ✅Yes | ✅Yes | |
| ✅Yes | ✅Yes | |
| Viber | ✅Yes | ✅Yes |
| ✅Yes | ✅Yes | |
| Knowledge Base | ✅Yes | ✅Yes |
| Customer Forum | ✅Yes | ❌No |
| Automation and Rules | ✅Yes | ✅Yes |
| API | ✅Yes | ✅Yes |
| Interactive Voice Response (IVR) | ✅Yes | ✅Yes |
| Video Calls | ✅Yes | ✅Yes |
| Unlimited History | ✅Yes | ✅Yes |
| Unlimited Websites | ✅Yes | ✅Yes |
| Unlimited Chat Buttons | ✅Yes | ✅Yes |
| Unlimited Tickets/Mails | ✅Yes | ✅Yes |
| Unlimited Call Recording | ✅Yes | ✅Yes |
| Unlimited 24/7 Support | ✅Yes | ✅Yes |
LiveAgent offers migration plugins for help desk software. Although we currently don’t offer a Bitrix24 migration plugin, let us know if you’re interested and we’ll add it to our task list.
Migrate agents, admins, end users and customers with ease.
Migrate all your department and ticket tags.
Migrate tickets, attachments, user fields, and ticket fields.
Have a look at some perks you get when you make a switch to LiveAgent
LiveAgent is the most reviewed and #1 rated help desk software for SMB. Join companies like Huawei, BMW, Yamaha and Oxford University in providing world class support to your customers.
Most Popular
Migrate your data from any of the below-listed help desk solution providers for free. Make the switch today. We’ve got you covered.
Discover how LiveAgent's extensive integrations, plugins, and apps can enhance your help desk software and boost customer satisfaction. Explore popular integrations with VoIP partners like Hero, Orion, and Redspot, plus CRM, eCommerce, and more. Visit us to streamline your communication and elevate your business with easy integration guides.
Discover the power of LiveAgent's Universal Inbox, a unified dashboard that streamlines all communication channels—emails, calls, social media, and more—into one centralized location. Enhance your team's efficiency with features like automatic ticket routing, real-time chat previews, and built-in CRM. Elevate your customer service and satisfaction with a free 30-day trial today.
LiveAgent monthly product update: October edition
Discover LiveAgent’s October 2025 updates: enhanced ticket fields, spam controls, easier department management, and Telegram integration!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.



