Awards & certificates

Learn more about the various awards and quality certificates won by LiveAgent during the course of the years.

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LiveAgent and its awards

Our service has been distinguished with industry awards from several leading B2B & SaaS related organizations including positive recognition from popular review platforms and experts in the field of help desk solutions. It cemented its place as the leader in several categories including help desk software, live chat software and customer support software.

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LiveAgent support portal

LiveAgent is a customer support software with a variety of features, including ticketing, live chat, social helpdesk, and voice helpdesk. The software is accessible from anywhere and has SSL safety. Users can access technical support, video tutorials, customizations, billing, and payments support, and awards and certificates. The platform offers most popular articles and integrates with Rest and Microsoft 365, among others. Helpdesk software is provided by LiveAgent and all rights are reserved to Quality Unit, LLC.

CRM software

Campaign management CRM is essential for targeting customer needs and boosting sales. When choosing CRM software, consider features like multichannel communication, contact management, automation, third-party integration, reporting analysis, and customization. Pricing varies from $12 to $300 per user per month. Top CRM software options include LiveAgent, Hubspot, Keap, Freshworks, and Zoho, each offering unique features and pricing plans.

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LiveAgent Academy

Would you like to improve your knowledge about customer service? Check out our extensive guides, tips & tricks inside LiveAgent academy.

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