
LiveAgent Recognized as Top-Rated Affordable Help Desk Software by GetApp
LiveAgent is recognized as a top-rated affordable help desk software by GetApp, praised for its strong features, user satisfaction, and affordability with plans...

Penelope is a seasoned copywriter and content specialist at LiveAgent, where she has spent over two years crafting insightful content on customer service, AI, and affiliate marketing. She has a background in business and psychology and focuses on translating complex topics into accessible content. Her experience includes collaborating with customer service experts to produce practical, informative material.



LiveAgent is recognized as a top-rated affordable help desk software by GetApp, praised for its strong features, user satisfaction, and affordability with plans...

Discover the latest LiveAgent updates in the November edition! Enhance your workflow with new shortcuts for Windows, Linux, and Mac, enjoy revamped ticket contr...

Discover LiveAgent's May updates: AI Answer Assistant, SPF record changes, ticket editor enhancements, and AWS migration progress!

Discover LiveAgent's March updates: improved chat images, Facebook & WhatsApp integrations, AWS migration progress, new icons & more enhancements!

Discover LiveAgent's June 2024 updates: call issue fixes, enhanced API permissions, and AWS migration for improved stability.

Discover LiveAgent's July updates: AWS migration, refined translations, API enhancements, smoother transfers, and improved tag creation!

Explore LiveAgent's January updates featuring revamped SLA functionality, new 'Closed' ticket status, keyboard shortcuts for chats and calls, and improved Merge...

Explore LiveAgent's February updates featuring revamped ticket control buttons, migration to Amazon servers, streamlined ticket deletion, and enhanced undeliver...

Discover LiveAgent's December updates: AI Answer Assistant, enhanced API, 'Closed' ticket status, unified timezones & new notifications!

Discover LiveAgent's August 2024 update includes AWS migration to Singapore, default 'Keep Ticket State' for Mass Actions, security enhancements, chat and logou...

Discover LiveAgent's April updates: Duo SSO integration, AWS migration progress, new ticket editor, and enhanced knowledge base features!

Discover the top 15 Spiceworks alternatives for 2025, including LiveAgent, Zendesk, and Jira. These tools offer diverse features, integrations, and pricing to e...