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Lucia Halašková

Lucia is a talented WordPress content editor who ensures the seamless publication of content across multiple platforms.

Lucia Halašková
Lucia Halašková
What are customer insights, and how to use them to grow your business
What are customer insights, and how to use them to grow your business

What are customer insights, and how to use them to grow your business

Discover what customer insights are and how to use them to grow your business. Learn to gather, analyze, and leverage data for personalized marketing, improved ...

13 min read
CustomerInsights BusinessGrowth +2
Pros & cons of customer service outsourcing in 2025
Pros & cons of customer service outsourcing in 2025

Pros & cons of customer service outsourcing in 2025

Discover the pros & cons of customer service outsourcing in 2025. Save costs, access 24/7 support & tech, but weigh risks like control & security!

12 min read
CustomerService Outsourcing +3
LiveAgent Monthly Updates: September Edition 2024
LiveAgent Monthly Updates: September Edition 2024

LiveAgent Monthly Updates: September Edition 2024

Discover LiveAgent's September 2024 updates: AWS migration, new roles, AI upgrades, Google OAuth alias support, SIP extensions & more!

4 min read
Updates News +2
LiveAgent Monthly Updates: October Edition 2024
LiveAgent Monthly Updates: October Edition 2024

LiveAgent Monthly Updates: October Edition 2024

Discover LiveAgent's October 2024 updates: responsive tickets view, SSO login, WhatsApp upgrades, AWS migration & bug fixes—no downtime!

3 min read
Updates News +2
LiveAgent Monthly Updates: November Edition 2024
LiveAgent Monthly Updates: November Edition 2024

LiveAgent Monthly Updates: November Edition 2024

Explore LiveAgent's November updates: AWS migration, auto ticket closure, chat fixes, call transfers & 2FA management. Boost efficiency now!

3 min read
Updates News +2
LiveAgent Monthly Updates: May Edition 2025
LiveAgent Monthly Updates: May Edition 2025

LiveAgent Monthly Updates: May Edition 2025

Discover LiveAgent's May updates: Blind transfer calls, enhanced ticket actions, better email sorting, security fixes & more—read now!

3 min read
Updates News +1
LiveAgent Monthly Updates: March Edition 2025
LiveAgent Monthly Updates: March Edition 2025

LiveAgent Monthly Updates: March Edition 2025

Discover LiveAgent's March updates: AI Chatbot launch, ticket filter improvements, bug fixes & more! Enhance your customer support today!

4 min read
Updates News +3
LiveAgent Monthly Updates: January Edition 2025
LiveAgent Monthly Updates: January Edition 2025

LiveAgent Monthly Updates: January Edition 2025

Discover LiveAgent's January 2025 updates: AI Chatbot, unified reseller products, API changes & call recording fixes. Explore what's next!

3 min read
Updates News +3
LiveAgent Monthly Updates: February Edition 2025
LiveAgent Monthly Updates: February Edition 2025

LiveAgent Monthly Updates: February Edition 2025

Discover LiveAgent's February 2025 updates featuring AI Chatbot preview, ticket counting fixes, email security enhancements, and refined ticket design.

3 min read
Updates Features +2
LiveAgent Monthly Updates: December Edition 2024
LiveAgent Monthly Updates: December Edition 2024

LiveAgent Monthly Updates: December Edition 2024

Discover LiveAgent's December updates: WhatsApp fixes, internal chat upgrades, improved ticket access & AI Chatbot coming soon!

3 min read
Updates News +2
LiveAgent Monthly Updates: April Edition 2025
LiveAgent Monthly Updates: April Edition 2025

LiveAgent Monthly Updates: April Edition 2025

Discover LiveAgent's April updates: chat fixes, improved ticket sorting, API enhancements & a new HelpDesk migration plugin. Read more!

2 min read
Updates News +2
How to Provide the Best Customer Service in Logistics
How to Provide the Best Customer Service in Logistics

How to Provide the Best Customer Service in Logistics

Discover how to provide exceptional customer service in logistics. Learn key strategies, overcome challenges, and leverage technology like LiveAgent for efficie...

13 min read
CustomerService Logistics +2
How to Provide the Best Customer Service in Logistics
How to Provide the Best Customer Service in Logistics

How to Provide the Best Customer Service in Logistics

Discover how to provide exceptional customer service in logistics. Learn key strategies for clear communication, advanced order tracking, and leveraging technol...

13 min read
CustomerService Logistics +2
How to Increase Online Sales in 2025: 13 Essential Tactics
How to Increase Online Sales in 2025: 13 Essential Tactics

How to Increase Online Sales in 2025: 13 Essential Tactics

Discover 13 proven tactics to boost online sales in 2025, including identifying target audiences, optimizing marketing, providing exceptional customer service, ...

10 min read
Sales Growth +3
How to Achieve the Best Customer Service in the Real Estate Business
How to Achieve the Best Customer Service in the Real Estate Business

How to Achieve the Best Customer Service in the Real Estate Business

Master real estate customer service with strategies like active listening, over-communicating, fast responses, and leveraging tools like LiveAgent. Build trust,...

17 min read
Real Estate Customer Service +2
From Clicks to Customers: 20+ Strategies to Increase Conversion Rate
From Clicks to Customers: 20+ Strategies to Increase Conversion Rate

From Clicks to Customers: 20+ Strategies to Increase Conversion Rate

Discover 21 proven strategies to boost conversion rates, including audience analysis, clear website copy, personalized experiences, social proof, and streamline...

19 min read
Growth E-commerce +3
Customer Loyalty and Retention: Simple Guide, Strategies, and Metrics
Customer Loyalty and Retention: Simple Guide, Strategies, and Metrics

Customer Loyalty and Retention: Simple Guide, Strategies, and Metrics

Unlock the secrets of customer loyalty and retention with our comprehensive guide. Discover 12 powerful strategies to transform one-time buyers into lifelong ad...

13 min read
Customer Loyalty Customer Retention +2
Building a customer service team: Comprehensive guide
Building a customer service team: Comprehensive guide

Building a customer service team: Comprehensive guide

Learn how to build an effective customer service team with our comprehensive guide covering structure, hiring, training, technology, and performance metrics.

17 min read
CustomerService TeamBuilding +3
9 Current Customer Service Trends + Recent Tips From Our Experts
9 Current Customer Service Trends + Recent Tips From Our Experts

9 Current Customer Service Trends + Recent Tips From Our Experts

Discover the latest customer service trends, from AI-driven strategies to timeless best practices. Learn how to stay ahead in delivering exceptional service.

11 min read
CustomerService AI +3
9 Current Customer Service Trends + Recent Tips from Our Experts
9 Current Customer Service Trends + Recent Tips from Our Experts

9 Current Customer Service Trends + Recent Tips from Our Experts

Discover the latest customer service trends, from AI-driven strategies to timeless best practices. Learn how to stay ahead in delivering exceptional service.

11 min read
CustomerService AI +3
8 Ways to Use Customer Insights to Grow Your Business
8 Ways to Use Customer Insights to Grow Your Business

8 Ways to Use Customer Insights to Grow Your Business

Discover how to use customer insights to grow your business. Learn to gather, analyze, and leverage data for personalized marketing, improved retention, and inf...

13 min read
CustomerInsights BusinessGrowth +2
7 Tips to Motivate Your Customer Service Team
7 Tips to Motivate Your Customer Service Team

7 Tips to Motivate Your Customer Service Team

Discover 7 effective strategies to motivate your customer service team, boost morale, increase productivity, and create a positive work environment that drives ...

7 min read
TeamMotivation EmployeeEngagement +3
35+ Call Center Statistics for 2025
35+ Call Center Statistics for 2025

35+ Call Center Statistics for 2025

Explore key call center statistics for 2025, including average handle time, first call resolution, and customer satisfaction metrics. Gain insights into industr...

14 min read
CallCenter Statistics +3

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