Hundreds of alternative solutions let you support your customers, but there are only a few that offer more than 175 help desk features.
We have prepared a list of the must-have parts of help desk software including email ticketing, live chat, call center, social media support, and additional most popular features.
We recommend you to test LiveAgent on your own to see how it fits your workflow. It's free and setup takes up to 5 minutes.
See how LiveAgent stands against other alternative leading solutions on the market.
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From the first day on we immediately heard from our customers that the features of LiveAgent are customer friendly and...
LiveAgent empowers our agents to provide better, faster, and more accurate support through its multichannel help desk and live chat...
Live Agent helped us to achieve 2 important goals: increase customer satisfaction and sales. This tool is very easy to...
We have been using LiveAgent since August and we are really satisfied with the various ways to integrate it into...
Since we are using Live agent we can manage over 17.000 customers with an incredible speed. Our response time increased...
We use LiveAgent mainly to communicate with our Time Tracking software users during the free trial period. Those in software...
I have to say, I have never experienced such a professional customer approach, such a high level of chat communication...
The Workplace Depot
Managing a growing Ecommerce platform, we approached a number of live chat providers to ensure we could give instant feedback...
We use LiveAgent on all of our ecommerce websites to provide our customers with an additional channel of getting in...
With LiveAgentwe’re able to give our customers support wherever they are. Facebook, Email, Chat – it doesn’t matter for our...
I am impressed with the fast and helpful support that was included in the very affordable price for Support Center....
We are using LiveAgent for our E-commerce platform and we are very happy to say we never used something like...
All British Casino
We are running multiple online casino websites like All British Casino. Support is one of the most important parts of...
After extensive research we opted for LiveAgent as we wanted a ticket system with proper reporting tools for our company....
We are using LiveAgent mostly for its chat feature. We like it because it is easy to use and offers...
We love LiveAgent - it makes supporting our customers easy, and as we grow we can effortlessly assign more agents...
We like to offer our customers the best experience in our store. That’s why we have chosen LiveAgent to manage...
We needed help desk software with an easy to use interface, dedicated support staff to help us when we needed...
At first, we didn't believe that a helpdesk software like LiveAgent could be so useful. It helped us with both...
With over 40 Agents, 12 languages, 20+ partner URLs and around 10,000 chats/tickets per month (and growing), I knew we...
We’ve been using LiveAgent since 2013. We didn’t use any helpdesk system prior to that. Email communication had been immense...
We are using LiveAgent for a while now, and it help us organize our sales and customer support. It cost...
Antalya Consulting Language Center
I remember the time we answered mails from Outlook, it was so hard to manage company emails. Now we use...
LiveAgent is so awesome. With very little time and effort I had it up and running smoothly in a few...
Timothy G. Keys
As Director of Information Technology for a company with 500 computer users, I can say LiveAgent has delivered on the...
The support team always responded promptly and as soon as possible. The proposed solutions were always quick to implement, on-point...
We use LiveAgent daily as the main communication tool with our clients. We praise the reliability of the system and...
We see LiveAgent as a great tool for communicating with customers in which we can easily find what we are...
LiveAgent sped up our communication with the customer greatly and customers, who would not normally call us on the phone...
Over the years I have used LA for a nine-strong gaming operation, a 45+, eleven language CS Department and a...
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